Location was amazing. Matera is the most amazing city in Puglia and this place is right in the heart of it. Matera is unique, unlike anywhere else we'd ever been and exceeded our expectations. Despite language barriers, staff were very friendly. Sleeping in a cave was also a unique experience.

I probably didn't read the detail in the correspondence re parking, but trying to find the accommodation and the park and ride shuttle in 40 degrees of heat was a stressful experience.

The location is great in Matera and it's truly a cave hotel as promised.

We had a bit a nightmare experience staying here. On our second night there, we found bedbugs in our bed. I miraculously managed to capture the first one we saw, and then after that we saw two more. After seeing the first bed bug we pulled up all the sheets and linings and saw the telltale signs of bedbugs: blood spots on the mattress cover, black/brown residue in the corners of the pillowcase, etc. Of course the biggest evidence was literally seeing multiple bedbugs crawling around. After realizing this, we've been noticing bites that resemble bedbug bits in the last few days -- we did spend one night in the bed and it seems like the insects bit us all over - we've been bitten over 2 dozen times each from just one night. It was a horrible experience, and we had to ditch our luggage, and for good measure we threw out some of our clothing as well. It would have been too risky to keep our luggage, since we did find bedbugs crawling in our luggage once we noticed the issue and inspected everything. The bedbugs could have easily burrowed in the various linings of our luggage and bags. We had a flight out the next day and we had to rush to a laundromat to hot wash our clothes and also purchase new luggage. When we booked it, there were no reviews stating an issue with bedbugs. However, a few weeks before we arrived, it appears another guest had the exact same issue. If we had known that before arriving, we would not have come to the property. All in all this was an expensive problem, and we lost some nice luggage, shoes, and clothing in the process. We're lucky we noticed this when we did. Otherwise we might have brought the bugs home in our luggage with us and caused an infestation in our own home. We, along with our friends, booked 2 rooms. In the property's defense, they immediately agreed to refund our room (but not our friends' room). Our room was the only one with evidence of bedbugs.

Unique experience in a beautiful room with a lovely host.

What an honour to stay in a cave in Matera. Truly a great experience. Room had everything we needed. Breakfast was fantastic in the restaurant next door. We had dinner there and that was great.

No negatives

An interesting experience

Magic place in the heart of Sassi. Very friendly and helpful Vincenzo

The location is good. The room was clean

There was no window in our room. The room was little bit noisy because of electronic devices in the room.

Amazing location and spectacular view. Staff was very nice and helpful both with a late check-in and parking. Breakfast was varied and abundant. The room was very big and typical of the location's cave homes. Really enjoyed the warm towels in the bathroom and the shower pressure 😊.

The heater and the dehumidifier in the room were too loud and too hot. We didn't know how to turn down the heater and considering it was late, didn't want to disturb the staff. So we had trouble sleeping. Since we were up, we wanted to prepare some coffee in the fully furnished kitchen, but the igniter on the stove top didn't work. So we waited for the restaurant to open to have some coffee. .