Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
6 / 10
Cosmo runs multiple buildings around Barcelona and all require going to their main location to collect the access card.
Plenty of clean towels during our stay; washing machine ready.
1/ The doors (entrance door and our apt door) lock takes more than 10 mins each time for us to open.
2/location of where (to pick up Keys) vs the actual location of our apartment is 2km away or another uber ride
1 / 10
Poor cleaning, confusing check-in, and terrible management
Only the location
⭐☆☆☆☆
We found a pair of men’s underwear behind the TV, which immediately raised serious concerns about whether the apartment had been properly cleaned between guests, especially considering the separate cleaning fee we paid.
What made the experience worse was how reception handled our complaint. Instead of simply addressing the issue, the response focused on our conduct and the efforts they claimed to have made for us. The cleaning lady was very nice, and honestly, we would have been willing to overlook the underwear as an unfortunate mistake if the management had handled the situation professionally.
The check-in experience was also unnecessarily complicated. The address provided in the Booking.com reservation was the apartment address, but we were expected to check in at a completely different location. Who checks separate attached instructions in advance when the booking itself gives you the address of the accommodation? We had to travel elsewhere with all our luggage and then return to the apartment, resulting in extra transportation costs, time, and effort. This should have been communicated clearly in advance.
On top of that, the contract made us feel constantly on edge, with strict fines for things such as waste disposal. Rather than feeling welcome, we felt as though we were being monitored for potential mistakes throughout our stay.
Finally, the bedroom window faced directly into the building’s shared entrance area. People could see inside, and we could hear everyone passing by, making it practically impossible to open the window for fresh air without compromising our privacy.
Overall, the biggest disappointment was not just the cleaning issue, but the poor reception and the way the entire experience was managed. A nice cleaning lady cannot make up for poor communication, an unnecessarily complicated check-in process, and an unwelcoming management approach. I would not stay here again.
9 / 10
Would recommend
Spacious well lit apartment
If they had luggage storage and check in at same place would have been more convenient
5 / 10
Great location, Misleading apartment photos.
Great location! Supermarket near by, Lidl just next to the building, And fair communication via WhatsApp and booking.
We didn’t get the apartment we paid, what we saw on the photos, we got a different one. We paid for “the city view” with nice yellow couch, BUT instead got different apartment with back view - which was nothing really roofts of other buildings, and less nicer apartment than on photos. When i asked why? They said they have few apartments in the same building and it’s subject to availability which one you will get. This was not written anywhere on the booking. Very misleading and unfair. One we paid for looked much nicer than what we got. They need to take photos of all apartments and advertise accordingly! Then WIFI for TV did not work, they sent me password that did not work. So we were stuck with spanish tv channels and unable to use youtube. They tried to assist but just was not working. Lastly they did state that reception is at a different address, and you can leave your luggage, but it is bit far, and inconvenient when you arrive late, because we had to get taxi to reception then taxi again to apartments. There is no safe box like everyone else. I knew this before coming but only released that it’s bit inconvenient when i arrived.
If they had luggage storage and check in at same place would have been more convenient
8 / 10Excellent·Jan 2026
Very comfortable, spacious and well decorated. Loved that the kitchen had all needed to cook, like oil, salt and foil. Great to get the fridge filled with free drinks too
From the bedroom you could ear people coming in and out of the flat. The bin in the entrance hall is extremely loud and woke us up a couple of times
10 / 10Outstanding·Nov 2025
Location
Size
Cleanliness
Shana not working
6 / 10Average·Oct 2026
Plenty of clean towels during our stay; washing machine ready.
1/ The doors (entrance door and our apt door) lock takes more than 10 mins each time for us to open.
2/location of where (to pick up Keys) vs the actual location of our apartment is 2km away or another uber ride
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Cosmo Apartments Casanova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cosmo Apartments Casanova pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cosmo Apartments Casanova?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Barcelona
Ratings and reviews
7.9 / 10
Good(466 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Spacious well lit apartment
If they had luggage storage and check in at same place would have been more convenient
8 / 10Excellent·Jan 2026
Very comfortable, spacious and well decorated. Loved that the kitchen had all needed to cook, like oil, salt and foil. Great to get the fridge filled with free drinks too
From the bedroom you could ear people coming in and out of the flat. The bin in the entrance hall is extremely loud and woke us up a couple of times
10 / 10Outstanding·Nov 2025
Location
Size
Cleanliness
Shana not working
6 / 10Average·Oct 2026
Plenty of clean towels during our stay; washing machine ready.
1/ The doors (entrance door and our apt door) lock takes more than 10 mins each time for us to open.
2/location of where (to pick up Keys) vs the actual location of our apartment is 2km away or another uber ride
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Barcelona
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Cosmo Apartments Casanova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Cosmo Apartments Casanova pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cosmo Apartments Casanova?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
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