JW Marriott Kuala Lumpur
About this hotel
Nestled in Kuala Lumpur City, this lovely hotel for $24 per night is a great choice for your next trip. Located along Bintang Walk in the Golden Triangle, JW Marriott Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kuala Lumpur City
Reviews
4.3/5.0
Excellent(4,126 Reviews)
100% verified reviews
8.0
الموقع ممتاز جدا
القنوات التلفزيونيه قليله جدا جدا
9.0
الموقع ممتاز في شارع العرب و بجانب جميع الخدمات و مقابل لمول بافيلون
الفندق فخم و مرافقه ممتازة
النادي الرياضي به كل المستلزمات المهمة و مفتوح على مدار ال 24 ساعة
سعة الغرفة
النظافة ممتازة
الأسرة مريحة
التكييف ممتاز
النت جيد
الحمام به شطاف يدوي و هو أمر بالغ الأهمية
طاقم الفندق متعاون
إجراءات الدخول أخذت وقت طويل و طلبو وديعة 600 رينجيت ماليزي
8.0
Location - Right at the heart of Bukit Bintang and shopping heaven. Centrally located and transportation to any part of KL is a breeze.
Room - Spacious and luxurious. All amenities were provided. Room service is good and top notch.
Room - On last night before checking out on the very next day, discovered Room 1712 had a leak just outside of the bathroom (i.e. Along the walkway, just in front of the mirror). Already informed the hotel personnel to look into it!
3.0
Location, room is clean. That’s it.
Service was absolutely appalling, especially given the brand that this hotel carries. Checked in at 2.30pm, understandably the room was not ready, so the check in officer said that she would call when the room is ready. It’s 4pm++, and no call was received. My bags are all with the concierge and I’m chasing for time to perform Zuhur prayers (which I thought I could do at the room). When I went to the counter to ask if the room was ready, they suddenly prepared the keys. When asked why I wasn’t contacted if the room was ready, the response was “perhaps you gave an inactive number”. Seriously? What an elementary excuse. When asked if my bags would be in the room, officer said yes but that was not the case. Bags came maybe 45 minutes after room key was given. Best part is yet to come. Next day, family and I went shopping at Pavilion and when we returned around afternoon, our room cards were deactivated ! Had to leave my poor mother in front of the hotel room while I get it sorted out. When asked why the room keys were deactivated, the response was “oh maybe you placed it near to your phone and the card demagnetised”. Sounds like an answer curated from ChatGPT. FYI, none of the cards were placed next to the phone. Last day when checking out, I was asked how was my stay. I explained my frustration as above. The officer was apologetic, and to compensate me, they waived my RM 10 flat fee parking ticket. Amazing, RM 10 ?! What a slap across the face. All in all, super disappointed with the service. Save your money and go Hyatt instead if you’re looking for a premium experience. But if you’re okay with subpar service, it’s a good hotel only due to the location.
9.0
We booked a king room at the Marriot KL, but before we left for KL l had received call to say that there was no availability for this type of room and that if l would agree l could stay at their sister hotel the Ritz Carlton and they would throw in breakfast, l agreed, and could not have been any happier
nothing
10.0
Отличное место расположение! Хорошие номера! Вкусный, разнообразный завтрак!
7.0
Location of the hotel. The room is well lit and spacious. Aircon makes you feel like you are in a winter.
Towel is not clean. Standard of Toothbrush and toothpaste unbelievably appears like 3 star hotel. The coffee capsule appears to be dated. the iron is dated and not functional. the water kettle is dated and leaks/spills when pouring. The phone does not seem to be working. The TV (Samsung) remote control is too complicated to use.
10.0
The hotel’s downtown location allowed me to explore nearby shopping center, enjoy dinner, and have foods and drinks—all within walking distance. The service was top-notch, as always.
Smokers smoking outside the hotel’s main entrance.
4.0
The staffs were very professional and really helpful in fulfilling customer needs.
The room facilities can be better i.e bath tub is quite small, pillows are not comfortable to sleep, the food choice at shook need to be further improved.
10.0
Walking distance to pavilion.. many eateries around hotel.. city view from room.. breakfast was good in shook..had a good swim in the pool..
Since located in city centre, traffic if bad.. advisable to take grab from hotel as its hard to get parking outside..
10.0
Very satisfactory
Nothing
9.0
الموقع ممتاز معاملة ممتازه سرعة بالاستجابة لطلب عدم التاخير في مل شي امان الموضفين نسيت فلوسي بالبنطلون وكان مبلغ كبير فقدت لفلوس بعد ثلاث ساعات تقريبا اتصلت الرسبشن شرحت الوضع بسرعه توجهوا للمصبغة وعطوني فلوسي علا حطتها ويتاسفون وانا الغلطان
مرافقة اتسكر بسرعه
9.0
Great location and facilities at a high standard
Check-in was slow. At First got me worried as they could not find my reservation.
5.0
Had better in 4 star hotels
Room was small over priced
My laundry they ripped my shirt and made it look old.
8.0
Качество номера
Стоимость - необоснованные 16% сверх к стоимости номера. На ресепшен даже не сказали время завтрака (при заселении) + включили непонятно за что 16% стоимости к номеру.
Постоянные пробки возле отеля - если хочешь взять такси, то либо обойди отель вокруг, либо ищи в пробке машину, а потом минут 20-40 пробуй на ней выехать за пределы этой улицы.
9.0
Great location in KLCC if you're there for shopping. Walking distance from multiple shopping malls and events.
Noisy neighbors at night, both from the hallway and the connecting room. The doors could do with better noise insulation
10.0
Everything
Nothing
8.0
Location and breakfast was very good
Beds and pillow are not very comfortable
9.0
Located centrally and convenience at your doorstep. Facilities were clean and room was very worth the price.
Check in took a little long and there are pretty long queues at breakfast.
10.0
The hotel is close to all the malls, restaurants, clubs ideal location. Staff were very helpful, thank you to Hasib for welcoming us and being patient with our arrival. Cleaner folded our clothes as well as the usual room servicing cleaning while we were out, thank you. Will be back again in no time ⭐️
Traffic when going/leaving bukit bintang, grab may take a while depending on time
5.0
location. swimming pool.
Out of order Minibar refrigerator. No business center. Over-crowded entrance.
10.0
Everything is good
Nothing
8.0
Location
Heavy traffic
10.0
Hotel staff was very nice ,accommodating and respectful especially munir his exceptional
Needed Netflix or app on TV for that price at least
8.0
The bed was comfortable, and the room was spacious. 2 large bottles of water were given every day. Lots variety for breakfast. Location right in front of the Pavilion mall
There is no window with natural light
1.0
?
?
10.0
Everything
10.0
“What I loved most about the hotel was the excellent respect from the staff, cleanliness, and the fantastic reception. They also provided great service for anything you inquire about.”
nothing
10.0
Location
Traffic Jam
8.0
Locatie is uitstekend. Personeel zeer vriendelijk en behulpzaam. Portier Balram is een absolute topper!!
Het zwembad met poolbar was ok, maar het kan beter.
10.0
I love everything about my stay. Our dinner and breakfast was awesome. The room also is fully equipped with necessities. Definitely gonna repeat my stay :)
8.0
Nice room and bed
Check in experience was a bit of a bun fight, breakfast was also similar
9.0
Le lounge
Absence de places assisses au niveau de la réception
Pas de salon
8.0
The breakfast selection itself was good but the place was very dark.
The customer service agents had very poor communication skills. When I checked into my room I realized I didn’t have a dressing table stool like my daughter did in the connecting room so I requested for one to be sent. It took at least 5 phone calls back and forth for them to understand what I wanted. But then they sent an additional office chair for the bedroom instead! Another 5 or 6 phone calls back and forth until I almost gave up and asked to speak to the manager. In the end, the next day, I got my dressing table chair. It was not a good start to our stay.
9.0
All
Nil
9.0
Location
The aircon in the room is dripping
10.0
excellent location
sounds for the nearest room
8.0
Location, security, customer service.
None
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott Kuala Lumpur. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Kuala Lumpur. Enjoy the water!
Is JW Marriott Kuala Lumpur pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Kuala Lumpur?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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