Hotel in Vienna
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Eurostars Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.
Recreational amenities at the hotel include a sauna and a fitness center.
Eurostars Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a sauna and a fitness center.
Amenities
Restaurant
Air conditioning
Non-smoking
Gym
Bathroom
Coffee/tea maker
Bar
Spa
WiFi/Internet
Minibar
Laundry services
Sauna
Bath or shower
Ironing facilities
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of Vienna
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
I stayed at the Grand Hotel Wien for five nights while attending a conference in Vienna.
The hotel’s main strengths are its excellent location and cleanliness. It is very well situated for both business and sightseeing, and the property is generally well maintained.
My room was fine, although I had specifically booked a king bed and was assigned a twin room instead. The beds were also not particularly comfortable. They felt small and somewhat old-fashioned, with spring mattresses that reminded me of older hotels rather than what I would expect from a modern five-star property.
The breakfast was decent, with a reasonable variety of options, but the quality and flavor were average. It was perfectly acceptable, but not at the level I would associate with a top-tier luxury hotel.
The biggest issue by far was the air conditioning. During my stay, Vienna experienced unusually warm weather for May, and the AC was not working properly for the first few days. Sleeping was genuinely uncomfortable, and I was told that the issue affected much of the hotel. Towards the end of my stay, the system seemed to improve somewhat, but it still felt like it was operating at half capacity and never cooled the room adequately.
If the air conditioning had worked properly, this would have been a perfectly acceptable hotel for a business trip. As it stands, I would describe it as a clean, well-located place to sleep, rather than a hotel to enjoy for its facilities or overall guest experience.
8 / 10Excellent·May 2026
It is a fine hotel but it needs a renovation. Showers that require a step ladder to get into. The lobby needs a major facelift. Both restaurants closed on Sunday (even for Europe, that’s subpar for a 5 star hotel). That said, the staff was outstanding. Front desk and housekeeping especially.
10 / 10Outstanding·Apr 2026
This a good location and easy to go the old down town hotel. It has a very good breakfast.
5 / 10·Aug 2026
Hotel has a rich history and definetly gives a good "Vienna" vibe for travellers. Nicely restored and spaceous rooms. Sauna area and gym was a bit small but worked fine. Very central location for walking into innere stadt and metro access.
The hotel was clean and nice.
$$$$
Top rated by guests
9.4Outstanding
(1,013 Ratings)
"This a good location and easy to go the old down town hotel. It has a very good breakfast. "
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