Hotel in Guanajuato
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Historic Setting
Amenities
Business facilities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Guanajuato
Available Rooms
Ratings and reviews
100% verified reviews10 / 10OutstandingĀ·Jul 2026
Beautiful property. Great location. Fantastic staff. Lovely welcome when we arrived and good service throughout our stay. The heated pool and rooftop bar were a real highlight and the onsite bakery did amazing pastries.
No kettle. There was a coffee machine but no way to make a cup of tea in the room. Only a problem if a tea drinkerš and certainly did not spoil our stay.
9 / 10OutstandingĀ·Jan 2026
The staff are amazing and very kind, the room is large and tastefully decorated . Beautiful terrace
Room is overlooked as only one set of windows and many passers by
10 / 10OutstandingĀ·Nov 2025
The hotel was so delicate and beautiful. Especially the interior, It was like a castle but modernly furnished. Everything is perfect. The staff was very welcoming and helpful. Loved it!
5 / 10Ā·Aug 2026
The hotel has an excellent location and beautiful views of Guanajuato. We also enjoyed the bar and food, which were among the highlights of our stay. The property itself has a lot of character and potential, and its location makes it very convenient for exploring the city.
While there were several positive aspects, the overall experience did not match our expectations. The staff could benefit from greater professionalization. Upon arrival, there was little guidance regarding the hotelās amenities and services, which made the experience feel somewhat disorganized.
The room also needed greater attention to maintenance and housekeeping. The TV was not working, there was noticeable dust and some areas that did not appear to have been thoroughly cleaned, the blackout curtains did not close completely, and the lighting in certain areas of the suite was insufficient. These may seem like individual details, but together they significantly affect the experience expected from a property in this category.
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Top rated by guests
9.1Outstanding
(243 Ratings)
"Beautiful property. Great location. Fantastic staff. Lovely welcome when we arrived and good service throughout our stay. The heated pool and rooftop bar were a real highlight and the onsite bakery di..."
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