Park Plaza London Waterloo
About this hotel
Nestled in City of Westminster, this charming hotel for $153 per night is a fantastic option for your next trip. Offering a restaurant and bar, Park Plaza London Waterloo is located in London, a short walk from Lambeth North underground station and less than a 10-minute walk from Westminster Bridge and the London Eye on the South Bank.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of City of Westminster
Reviews
4.1/5.0
Excellent(11,994 Reviews)
100% verified reviews
8.0
Firstly the smell of the hotel is Devine!
Nice reception foyer and the staff were great.
We stayed here as it was only a 10 minute walk to the start of the London Landmarks Half Marathon.
After we’d run the staff allowed us to shower and change in the spa area as we had to travel straight home.
Breakfast was very good! Will definitely stay there again.
8.0
Olimme yhden yön "läpikulkumatkalla" ja jatkoimme matkaa junalla Waterloon asemalta, oiva sijainti siihen nähden. Moderni ja siisti hotelli
Hälytysajoneuvojen äänet kuuluivat huoneeseen todella hyvin - kuulunee suurkaupungin äänimaailmaan ...
3.0
The location is good.
Have to wait for breakfast up to 15 min to get a table . The room wasn’t clean everyday
4.0
L’emplacement
Le petit dejeuner
Le lit
L’expérience globale
La qualité du service
L’insonorisation inexistante
La fiabilité des infrastructures technologiques (clé digitale, carte chambre). Nous avons eu la mauvaise experience de ne pas pouvoir accéder à notre chambre le 2e jour. En effet, ni la clé digitale, ni la clé physique (carte magnétique) ne fonctionnait pour ouvrir la chambre. Nous rentrions seulement 30 minutes pour charger nos téléphones et se reposer…. Mais nous n’avons pas pu. C’est l’utilité même d’un hotel pourtant, pouvoir accéder à sa chambre que l’on a payé 200€/nuit. Mais la non, impossible. Nous avons du descendre a la réception, qui eux n’ont rien pu faire alors qu’il y a pourtant des serrures dans chaque porte. Nous avons attendu 20 minutes qu’une technicien vienne ouvrir la porte… après ça rien aucun dédommagement, aucun geste… Cet hotel se veut premium et connecté mais n’est meme pas capable d’assurer la fiabilité des ses infrastructures et derrière ne dédommage pas sa clientèle pour la mauvaise expérience dont seul l’hôtel est responsable.
Le design de la chambre
5.0
Nur die Lage
Bin das 3 mal dort . Hat sehr sehr nach gelassen .
Es wurden Upgrade angeboten die ich genommen habe . Bekommen habe ich ein kleines Zimmer im 11 Stock . Wo man ein jeden Regen Tropfen gehört hat und die ganze Nacht den Lärm von Bahnhof . Und das um über 1000 Pfund !
Personal an der der Bar sehr unfreundlich und Barkeeper spielte lieber mit dem Handy als uns zu bedienen ! Und dann haben wir um 21:45 kein weiteres Getränk bekommen.
Wobei bei diesen Preisen ist es besser !
9.0
Pokoj se skvělým výhledem, velmi pohodlné postele a lůžkoviny. Káva, čaj, denně doplňovaná voda na pokoji
Nedostatečná teplota v pokoji, chladno.
6.0
Clean comfortable room
Faulty digital key app and checked in on line for two day stay only to be locked out of room next day and staff turn up bearing card payment machine requiring payment. A phone call to me could have avoided that. A 3 minute promised response to key problem on WhatsApp turned into 30 minutes, long after problem had been resolved by other means. I think this type of big hotel chain not sure if stuck in the past or competing with trendy newcomers and better-value budget hotels.
10.0
Dont know why its not a 5 star it ticks all the boxes
Nothing
8.0
Hotel bien situé, proche des monuments et commerces, chambre de taille correcte, bonne literie
petit déjeuner correct
RAS
10.0
goede locatie-metro/vriendelijk personeel/geen lawaai/goed geslapen
parfum/reuk in receptie iets te straf voor ons maar dit is natuurlijk persoonlijk.
1.0
Lage
Defekte Elektrik - Defekte Sauna - fehlende Spa Ausstattung (Bademantel / Badeschlappen) wurden erst widerwillig gebracht. Nach 6 Stunden in denen ein Techniker im Zimmer war gab es keine Information das der Strom weiterhin nicht funktioniert erst auf Nachfrage ( nachdem wir im Zimmer waren und nichts funktionierte) an der Rezeption gab es den Hinweis das wir umziehen müssen. Bisher absolut kein Entgegenkommen des Hotels, im Gegenteil wurde uns vorgeworfen das wir etwas mit dem Stromausfall zu tun hätten.
7.0
Very nice, new and clean with modern design.
Bathroom has no doors.
It seems after spending all this money for very nice facilities, the hotel ran out of money to provide such a basic standard bathroom door to ensure your privacy. Also the bed is not comfortable.
8.0
Clean, lovely staff, restaurant food was decent. Breakfast has good variety. Good location easy to move around.
N/ A
9.0
Position
1.0
The location was central with Lambeth North tube station directly opposite so it’s a great spot
Our first night was great but on our second night my husband spotted a mouse running in the corridor he reported it to reception at 6:20pm and by 7:30 pm I went to reception to see if the matter had been Dealt with but the lady in reception had no knowledge of the report she thought me we were bonkers Infact so myself and my husband went to show her the exact spot only for us to see the mouse still running around . Unfortunately this has put me off going back there to stay as I feel the matter wasn’t dealt with as efficiently and promptly as I would of liked
7.0
The property was very nice and great amenities
The staff was incredibly polite
And helpfull
We came for
My sons birthday and had a great stay, we was upgraded to another room which was also great
I would
Consider using the hotel next time, the only
Probe
We had is the night after the stay my
Son and I woke up with some
Strange rashes a and one of the was on my
Sons face
Nothing I did t like I thought the property was very good
, just the rashes upset
My
Son while
We had our stay
8.0
The location is perfect for tourists
Nothing to mention
9.0
Excellent location, great breakfast, facilities perfect and staff lovely
10.0
Good location, really beautiful inside and the rooms were modern and really comfortable
Nothing
10.0
Great location, child friendly hotel with childs checkin, activity pack given etc.
Corridor a bit dark for my taste but it really doesn’t matter.
9.0
Location was excellent and great facilities
The bed wasn't very comfortable and the pull out sofa bed was even worse
8.0
The staff was very helpful and always immediately present when having a question. Very good service.
We booked a twin room. The room was towards the courtyard, which was nice. Make sure to close the blinds at night (people can see inside the room otherwise).
The rooms are clean. If you're with a friend, you need to be used to the toilet. Its basically not very private. Didnt bother us tho. I definitly recommend this place.
The pool and the steam bath were an excellent place to relax.
The mirror needs a better clean.
7.0
Location
It is high time that Bathrooms get jet spray.
There was no difference between Superior room and king room both were same but price different. Didn’t understand the reason.
7.0
The rooms and location is excellent.
We were not able to check in on time as our rooms were not ready. With the voucher we received for the drinks as compensation. We were serve very bad wine from the bar. We have stayed at PP Westminster and County Hall and both were excellent. Although the rooms are great, customer service could be better here at Waterloo.
7.0
Room was good; clean, spacious and modern. Staff were reasonably helpful, especially the concierge guy when we were leaving, he was exceptionally helpful and friendly.
They have a new remote app/key system where you can check in online and use your phone instead of a key. All sounds great, but it doesn't work very well. Ended up being advised by a member of staff to get a card key anyway, in which case, what's the point of the online system? Fridge also broke down in the room but we were given a replacement that worked fine.
10.0
very clean and modern hotel!
8.0
location and very helpful and friendly staff
the poor lighting in the rooms and no door to the bathroom made privacy an issue
9.0
breakfast - there was no table free
10.0
great location, easy to find, really warm and friendly staff. very posh place.
nothing
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $194 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Park Plaza London Waterloo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Park Plaza London Waterloo. Enjoy the water!
Is Park Plaza London Waterloo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Plaza London Waterloo?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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