University Arms, Autograph Collection

University Arms, Autograph Collection Hotel in Cambridge

About this hotel

Located in Cambridge, this lovely hotel for $139 per night is a great option for your next break. University Arms, Cambridge, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cambridge

Nearby attractions

Paradise Wildlife Park

32.63 miles

The Fitzwilliam Museum

0.26 miles

National Trust - Wimpole Estate

8.36 miles

High Lodge

27.82 miles

University Arms, Autograph Collection

4.3

Excellent(1,489 Reviews)

Hotel in Cambridge

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Balcony / Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Cambridge

Nearby attractions

Paradise Wildlife Park

32.63 miles

The Fitzwilliam Museum

0.26 miles

National Trust - Wimpole Estate

8.36 miles

High Lodge

27.82 miles

Reviews

4.3/5.0

Excellent(1,489 Reviews)

100% verified reviews

10.0

Apr 2024

Fantastic location in Cambridge!

Beautiful old world feel, perfect location in Cambridge.

Nothing - it was amazing.

8.0

Apr 2024

Very well looked after by the staff.

The location was excellent

10.0

Feb 2024

Everything was superb.

it was great value for money. the staff were so friendly and helpful. it was clear great lengths had gone to get detail right in the room. Fantastic quality in everything. Thank you for an enjoyable stay.The food in the restaurant was exceptional.

Nothing.

3.0

Jan 2024

Poor quality for 5 star prices

The Superior Room was a good size. Staff were all helpful. Location good for going around Cambridge.

The TV in the room only had access to terrestrial TV due to a technical issue that impacted all rooms, so no way to access Netflix etc. Showerhead in the bathroom was caked in limescale and mould and clearly hadn't been cleaned in ages. They did clean it when I asked them to but it still didn't come up clean and they acknowledged it should be changed, the rest of the room was perfectly clean. Breakfast was ok but not worth the £17 they charged for it. The hotel lounge was closed one of the evenings we there for a private function and there wasn't enough seating in the bar to accommodate all who wanted to be there. Also the gym was closed (and had been for some time) for "technical reasons".

4.0

Jan 2024

Disappointing. A memorable Christmas for all the wrong reasons!

Check in was great - reception staff were all friendly and professional. Made a great first impression. There were 3 of us so I booked a double with park view plus a twin. Our rooms were right next to each other which was great and the double room was lovely and spacious with views of the park - a really nice room. The twin was a bit small and stuffy but ok.

1) Bar drinks were very expensive and extremely slow to come to our table. A miniscule portion of nuts cost £5!! 2) Our shower head was falling off the wall - this should have been reported by Housekeeping and dealt with prior to check in. 3) We booked to stay on Christmas Eve as a special treat after an awful year for the family. At 3am on Christmas day the fire alarm went off and a loud speaker instructed everyone to evacuate. We followed the fire escape route from the 7th floor and found ourselves on a side street. There was noone to direct us so we found the front of the hotel. There were no instructions, no headcount or register taken , and no information as to when it was safe to return to our rooms. Complete absence of management of the evacuation. Absolutely shocking. We learned on the grapevine that the alarm had been triggered by steam in the boiler room so we all climbed back up the 7 flights to our rooms (the lifts had not been restarted). The next day the hotel offered absolutely nothing to acknowledge the events of the night. Not even a drink. Given that our Christmas day celebrations, after little or no sleep, were a washout, I would have expected some sort of goodwill gesture. Instead the Reception Manager was unsympathetic and unmoveable. Eventually, after repeated failures to call me as promised, they begrudgingly agreed to a small discount on our bill. If you judge an organisation on how it deals with its customers when things go wrong, this hotel ranks poorly.

8.0

Jan 2024

Extremely comfortable and excellent location.

Excellent location. Extremely comfortable stay. Delicious breakfast. Very helpful and polite staff.

8.0

Jan 2024

Stylish and comfortable hotel

Great breakfast, nice decor, friendly and helpful staff, clean

The gym was closed

10.0

Dec 2023

We were so happy to stay with you, because of good education of personnel, excelente food etc

excelents products. everything was fresh, a lot of differents products, clean, good service.

the salon with a big chimenee for fire, I see that the sieges for seat, they are dirty, it was not easy to find a place to seat confortable, as clean as posible

4.0

Dec 2023

Hayal kırıklığı

Konumu çok merkezi, oda ve temizlik gayet iyi

Haberimiz olmadan ve biz istemen temizlik için odamıza giren personel, eşime ait, parfüm, Rollon ve el kremini çöpe atmış. Odalarda terlik olmadığı için terlik istedik bize yanlışlıkla yastık gönderdiler. Kahvaltı da çok kalabalık olduğu için bizi farklı bir yerde masaya aldılar, fakat bu sefer de çay istemiş olmamıza rağmen bir türlü çay gelmedi. Bu bizim ikinci konaklamamızdı birincisinden çok memnun kaldığımız için tekrar geldik fakat ilk konaklamadaki servisi maalesef bulamadık.

4.0

Dec 2023

On arrival we were met with instantly being told that we had to put down a holding deposit in case we used facilities? W

Location was great.

The price for the room was some what of a let down as in comparison to local competitors priced significantly less didn’t really match up on a value front. When you’re paying high end your expectations are set at high end. Sadly these were not met and we are fairly easily pleased.

4.0

Dec 2023

Promised much but fell short of expectations.

Beautiful property, sympathetic decor, central for Cambridge

I thought the service was poor. Not attentive enough. Possibly short staffed. Particularly apparent in the bar area.

4.0

Nov 2023

Nice location, poor organisation

Good location

Had to wait 2 hours past 4pm check in time, to finally get in our room, and a false fire alarm went off at 10pm

9.0

Nov 2023

Lovely hotel, friendly and helpful staff, all in a great location.

Really lovely room, well fitted out and super-comfortable. Nice to have air-conditioning that can run almost silently too.

9.0

Sep 2023

Luxurious stylish hotel .Staff helpful

Beautiful Interior Design Stylish comfortable

Drinks at Bar VAT 20% plus 12.5% so was expensive $25 for a glass of wine each

10.0

Sep 2023

Romantic stay in a beautiful city in a georgous hotel

It was in a great location very clean and staff were awesome

Nothing

7.0

Sep 2023

Over satisfied

Great staff, great location

In the cozy room I stayed in, the lighting was very poor. Too poor to read a book

6.0

Sep 2023

Loved the property, housekeeping staff and marketing needs reviewing

Loved the hotel. Great bar.

Stayed 2 nights, room wasn't cleaned after 1st night, called at 5 to advise unclean room. Went out, came back to unmade bed, turned down, 1 bottle of water, not 2, dirty towels, no replenished shampoo, shower gel. Leaves on the floor left. Had a facial, however when I arrived facial I had booked they no longer do....so why advertise a facial that they can't provide? Attention to detail is poor.

10.0

Sep 2023

Great hotel

Great hotel in a central location Friendly and helpful staff.Well furnished in great style.

Expensive parking,over priced

10.0

Sep 2023

Beautiful hotel in a great location.

The hotel was beautiful and the staff were so helpful. Great location!

I felt the parking charge was a little excessive.

8.0

Sep 2023

Really enjoyable stay and I would recommend without hesitation

Lovely hotel with good service. They got most things right!

Just the tables in the bar this morning for breakfast we’re a little sticky from the night before!

9.0

Jul 2023

Had a wonderful time.

Lovely bedroom, extremely comfortable bed.

Price of drinks!

10.0

Jul 2023

Exceptional

Cleanliness

7.0

Jul 2023

Good hotel, excellent service

Great location, lovely breakfast.

8.0

Jul 2023

I will definitely return.

Very good quality and very well run.

9.0

Jul 2023

Beautiful hotel, great location and amazing breakfast

Amazing hotel, beautiful building, great bar and the room was also very nice and comfortable. Breakfast also had lots of great options.

Check-in was meant to be from 4pm, we arrived at 5pm and the room was still not ready - the receptionist offered us complementary breakfast which was a very nice gesture. We were then waiting at the bar for the room to be ready and reception was meant to call us. At 6pm as still no call i went to check (since we were meant to have a room within half an hour after our arrival) and another receptionist processed the room - when i asked why no one called as promised she said « because she just found a room » which i did find a bit of a weird response - but all in all, everything went well.

7.0

Jul 2023

Enjoyable and convenient. See above.

Location excellent, and top notch room cleaning and freshening. Good bathroom and shower.

Our room location was poor, with view of adjacent roof, and morning wake by pigeons immediately outside our window.

7.0

Jul 2023

Good

Opportunity to upgrade was unexpected but appreciated as I didn’t offer a lot more and got a bigger bed. Very excited about that!However we were give an accessibility room and although the bed was huge, the extra space and extra big bathroom took away from a romantic get away feeling for us. Bed topper was appreciated because the mattress was quite hard.

10.0

Jul 2023

a nice hotel with good atmosphere and charter close to city centre with nice view over park

location

nothing

10.0

Jun 2023

Just great

Breakfast was good but I would have liked more serves And also been able to order some egg benediktor…

I do like the hotel alot

9.0

Jun 2023

Comfortable and memorable, thank you

Comfortable bed, nice clean room and bathroom

A little dark, it would have been nice to have a bit more natural light and open a window, although there was air conditioning. A very warm night.

8.0

Jun 2023

Large historic hotel in the centre of Cambridge

Large historic hotel in the centre of Cambridge, comprehensively refurbished a few years ago. Comfortable rooms with large bar and restaurant.

Sunday morning breakfast was, not surprisingly, crowded but also felt a bit understaffed. Only one coffee machine for the huge breakfast room and it took us three attempts to order tea. The gym was out of action when during the weekend. Given that this was one of the attractions of the hotel advance warning would have been appreciated.

10.0

May 2023

Exceptional

Beautifully designed and utterly charming for such a large hotel.

9.0

May 2023

Superb

Level of service, decor

Car park entry and exit could be easier

10.0

May 2023

lovely room and great location

helpful staff lovely room

nothing

FAQs

How much does this hotel cost compared to others in Cambridge?

The average price for a rental in Cambridge is $145 per night. This rental is $6 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at University Arms, Autograph Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is University Arms, Autograph Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at University Arms, Autograph Collection?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony / patio, and tv.

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4.1

Excellent(4,771 Reviews)

University Arms, Autograph Collection

About this hotel

Amenities

Map of Cambridge

Nearby attractions

University Arms, Autograph Collection

Hotel in Cambridge

Reasons to book

About this hotel

Amenities

Map of Cambridge

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cambridge?

Is parking included with this hotel?

Is there a pool at this hotel?

Is University Arms, Autograph Collection pet friendly?

What amenities are available at University Arms, Autograph Collection?

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