Hotel in Cartagena
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring free WiFi and free bikes, Hotel Casa La Factoría By Faranda Boutique is located in Cartagena de Indias, less than 0.6 mi from Bolivar Park. Located around a 10-minute walk from Cartagena's Gold Museum, the hotel is also less than 0.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cartagena
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jun 2026
Friendly staff and comfortable sleep.
Rooftop and pool equals having nothing. Inside pool was okay but the pictures and usability of the pool in the roof are deceptive
8 / 10Excellent·May 2026
I loved the hotel, the location was gorgeous and staff was amazing. Breakfast is good and pool is very nice.
Our room had a little bit of humidity and it was uncomfortable specially when sleeping at night but it was fine.
7 / 10Good·May 2026
Great location and friendly staff
I had to return to work a day early and needed to cancel one day at the end of a 10 day trip. The hotel wouldn’t refund me the money event though i gave them notice days before i arrived for my reservation. Their policy is that you need to alter it 7 days in advance. After paying for 10 nights and giving them a long term stay, you think they would provide supera customer service and credit you the one night. But no. After chasing them, they never provided the refund. Although the staff were great i will not return to any of their hotels.
6 / 10Average·Apr 2026
We stayed 4 nights at this boutique hotel and unfortunately it did not offer good value for the price.
The shower head in our room was clogged with mineral buildup, which made it difficult to use. Although the room included a water kettle, no coffee was provided—and when we asked for some, we were told it wasn’t available. This was especially surprising in a country known for its coffee.
The room decor was worn out. One wall featured a large mural, but it appeared poorly maintained, with paint missing and pieces of tissue paper stuck to it, giving a careless impression.
Breakfast had decent food options, and the restaurant staff were the highlight of our stay—friendly and attentive. However, the dining room was uncomfortable, as there was no air conditioning, and it was already quite hot at 7:30 a.m.
Overall, for the price and the way the hotel is marketed as a boutique experience, we expected better upkeep and more attention to guest comfort. Aside from the restaurant staff, service and maintenance fell short.
We stayed 4 nights at this boutique hotel and unfortunately it did not offer good value for the price.
The shower head in our room was clogged with mineral buildup, which made it difficult to use. Although the room included a water kettle, no coffee was provided—and when we asked for some, we were told it wasn’t available. This was especially surprising in a country known for its coffee.
The room decor was worn out. One wall featured a large mural, but it appeared poorly maintained, with paint missing and pieces of tissue paper stuck to it, giving a careless impression.
Breakfast had decent food options, and the restaurant staff were the highlight of our stay—friendly and attentive. However, the dining room was uncomfortable, as there was no air conditioning, and it was already quite hot at 7:30 a.m.
Overall, for the price and the way the hotel is marketed as a boutique experience, we expected better upkeep and more attention to guest comfort. Aside from the restaurant staff, service and maintenance fell short.
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Top rated by guests
8.8Excellent
(353 Ratings)
"The location was perfect. There was a rooftop hot tub with a lounge area that was nice and quiet. Their indoor pool was refreshing and had an interesting design."
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