Hotel Schweizerhof Luzern
About this hotel
Located in Lucerne, this charming hotel for $114 per night is a fantastic option for your next trip. The family-owned 5-star Hotel Schweizerhof Luzern is located right in the Old Town of Lucerne, next to the lake. It offers a spa area and elegant rooms with modern furniture.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Lucerne
Reviews
4.7/5.0
Outstanding(1,278 Reviews)
100% verified reviews
10.0
Great breakfast, I like the buffet style & the food selection
Have to catch it early, it does not seem to be continued to stock until the end
10.0
The location couldn’t be better. The accommodations were so comfortable. The service couldn’t be beat.
10.0
This was the best 5-star hotel we stayed in and not because of amenities but overall thought that the hotel team had put in the customer experience. Eric at front desk made us so very welcome, I think he is a trainee but did a fabulous job of checking us in. I would say one of the best exp we ever had. Multiple times (including post checkout), we were provided chocolates, muffins and water - all complimentary. They let us extend our checkout without any hassle, in fact kept our luggage post checkout when we had to pick up the car rental. It does not take money to give experiences to the customers, that is what I learnt from this team.
It is a 175 yrs old hotel and it is beautifully restored and maintained. I wi sh we had more time to stay here and enjoy Spa and other facilities. Nothing to dislike here.
10.0
Great location and amazing views. just a short walk from the train station and the famous wooden bridge ❤️
nothing
10.0
Beautiful elegant hotel well situated. Grand old hotel with all modern conveniences. Beautiful lobby and service was great except problems with repeated demagnetized key cards. Modern and well appointed rooms with large bathroom with separate tub and shower. Bed was comfortable. Nice little touches with complementary nuts, muffin and chocolates. Breakfast was fantastic with everything available. Elegant bar and dining room for breakfast. Nice patio outside to overlook Lake Lucerne.
Overall little to complain about and much to laud. A true 5 star hotel.
Demagnetized key cards.
10.0
excellent location and great property. fantastic staff with great service
10.0
Excellent
10.0
All
None
10.0
We love the atmosphere in the bar at night. The location is brilliant, with the view over the lake. We also appreciate the sound-proof rooms.
3.0
The 3 bed was not what we excepties from a hotel whith 5 stars
6.0
A beautiful historic hotel, with heartstopping views of the lake. Immaculately clean rooms featuring charming creaky floorboards reminding you of the heritage.
Disappointing breakfast. Expensive for a very ordinary buffet. Expected more from “the number 1 hotel in Lucerne”. Hot food was stone cold (all of it!) and it was early in the day. The young staff stood around like deer in the headlights. They didn’t seem to know what to do? New staff? I almost wanted to clear our table and those of other guests!
Staff at reception seemed lost too. Unable to advise how to operate the window blind so you could actually see the lake view that we paid for! - photo provided of our ‘lake view’. And reception turned off our wifi/internet access because we settled the bill in advance? What a debacle. Essentially the service lets this hotel down. It’s a beautiful hotel but it’s always about the service, first and foremost 🙏
9.0
The hotel facilities were antique and my suite room was very spacious and nice. The view of the lake from the room was so beautiful. I'd like to thank the woman at the reception again for her kind help during check-in and check-out. She always responded kindly to us when we left our luggage at the hotel and went back to pick it up.
When we went to the restaurant for breakfast, a waitress told us that we could only sit on one of the two tables in the middle of the hall. Even though we went early and all the seats were empty, she told me there were no seats on the window side or on the pillar side where we could see the lake. But everyone who came after us chose their seats freely.
10.0
Exceptional 5-star hotel in a fantastic location. Right next to the old town so everything is in reach. Very friendly and welcoming staff.
Price but everything is expensive in Switzerland.
10.0
all
8.0
water leakage from the coffee machine
10.0
Historical hotel with beautiful old architecture. Staff was simply amazing, so friendly and helpful! Excellent breakfast.
10.0
great location to go everywhere
10.0
We loved everything. The location was excellent. The hotel is close to everything. Although it is on the other side of the train station and pier, it’s actually just a 5 to 10-minute walk. The chapel bridge is between the wall from the station and hotel. Behind the hotel, about 10 to 15 minutes of walking, are the Lion Monument and the Glacier Garden. At check in, we knew it was going to be an excellent stay. The concierge, Noah (I hope I spelled his name right), immediately made us feel welcome. He gave us information, tips and suggestions that made life easier for us. The lady who delivered our room service was so very wonderful as well. The customer service is just top notch: professional and yet warm. Everything about our room was just wonderful. It was huge, the bed was so comfortable, the bathroom was clean and huge, and the view was just to die for. Check out was painless and quick, with the same efficient and yet warm customer service. I can’t say enough good things. If we have the chance, we would love to visit Luzern so we could stay in Hotel Schweizerhof again.
None! 😁
10.0
Almost Everything! Friendly, helpful, great location, amazing lake view, good breakfast and the best greeting and farewell we've had in a long time!
The only thing i can fault is the hairdryer, old fashioned (on the wall and hold the button down)and hard to use when you have long hair!
7.0
the location is great and friendly staff and good breakfast
extremely small room “city view” room which is in reality a view to a loading dock which continued throughout the night
FAQs
How much does this hotel cost compared to others in Lucerne?
The average price for a rental in Lucerne is $136 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Schweizerhof Luzern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Schweizerhof Luzern pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Schweizerhof Luzern?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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