The Westin Resort & Spa, Puerto Vallarta
About this resort
Located in Puerto Vallarta, this lovely resort for $127 per night is a great option for your next break. This family-friendly resort and spa is situated on a private beach overlooking the Pacific Ocean, and features a variety of on-site activities, and first-class amenities and services.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Puerto Vallarta
Reviews
4.3/5.0
Excellent(406 Reviews)
100% verified reviews
8.0
Servicio y área de albercas
Habitaciónes muy viejas
9.0
スタッフの教育が良く、滞在は快適
ビーチは泳げる場所が小さい
1.0
Las instalaciones
Que es muy caro y no tiene ningún servicio.
9.0
Gorgeous grounds and landscaping
9.0
Good location, close to the Marina, with a decent beach and pool, as well as cafe & restaurants onsite.The staff are very attentive and nice.
It’s slightly older hotel that is going through renovation (which they did not disclose before hand) and not as nice as other Westin hotels I have stayed in
3.0
I like the service
the construction was a constant. Dust, noise, banging. Bed bugs
8.0
Room clean, beach and pools beautiful and warm. Restaurants good, but expensive as to be expected. Lots of beach towels, grounds very well maintained. I had a service dog and was put on the ground floor, walk out onto grass and gardens, and the pool. Loved the location!
At the back of the building was a mess, with lots of sandbags (?) and trash. When we booked in, there were two rooms together, but one not cleaned. We checked several hours later , they said there was someone in it, so put the Fam in another room, at least on the same floor. Not happy. Beds are very small - as in double size - expected at least a queen.
9.0
Rooms are very comfortable.
The place is going under some renovation. But it's fine.
6.0
Great service. I dropped my CC at the cabana & Hector who is a server at the restaurant found it & returned it to me.
The hotel is being renovated. We were in room 617, the construction noise was so loud that we had to change rooms. We moved to room 632, away from the noise & we're able to relax the last 3 days of our trip.
8.0
The pool is amazing
The rooms are old. Outlets didn’t work. One of our rooms got a leak and hit the middle of the bed. Switched us rooms but the next room was dirty possibly due to them rushing us to a new room
9.0
Everything
9.0
excellent
10.0
Loved every part of the resort
Everything was good
9.0
The staff
5.0
Bell Staff Outstanding
Beach Bar and Restaurant Outstanding
Housekeeping-Non Existent
Check in-Inexperienced. English speaking skills non existent. Poor room choice
Is this a dog friendly resort? Why were 2 sets of barking dogs allowed at pool? Where is the Adults only pool? Why do you give out the last room on the floor when the facility was less that occupied? Any reason rooms were not serviced as scheduled? 3 of 6 days no service. Will not return to this facility. Showing its age and lack of staffing. Beach was dirty and unkept. Plastic bottles and trash everywhere.
10.0
Pool area was beautiful and clean and well cared for and no messes were left unattended. Restaurant and pool staff were very friendly and I felt very taken care of.
There was a convention that came in and participants partied pretty late and given that we were on the 5th floor it was loud in our room. It would have been nice if they had been asked to be quiet a bit earlier.
1.0
I have filled a complaint and requested full refund which I haven’t hear anything back from your administration. the hotel refused to let us in upon arrival. they lied to us that they were closed without notifying us but they had sold all the rooms to a film company.
bad administration and not honoring their bookings
10.0
excellent
It was quiet and the facilities were wonderful.
8.0
the location. the view and the pools
the hours of operation for most restaurants and pool. and some of the staff was prejudice and rude.
9.0
I would definitely stay at the Westin Puerto Vallarta again. it's nice to stay in a hotel where you can tell they know what excellence in service is. It is a spotless hotel, the people are professional, friendly and always willing to help. Despite the fact that the facilities are a bit old, the cleanliness of each space and the warmth of the staff make you want to return. I will definitely come back!
1.0
nothing! the resort is 30 (!) years old, no renovation was done whatsoever. the bath tub is with actual rust, the water pressure is slow, the rooms are with super old furniture and not clean!
dirty sheets, dirty coffeemaker… absolutely helpless staff, only one manager was nice enough to acknowledge the condition of the hotel. food was mediocre. PLS BE AWARE YOU WILL NOT BE ABLE TO SWIM ON THAT BEACH AS THERE ARE CROCODILES (also mantra ray and jelly fish, but crocodiles are really at the shore and attack swimmers, and there are signs everywhere warning of it).
8.0
Need more beach chairs and chair pads. Another pool or sun area.
Better communication with knowledge of TV channels. The cash machine needs to be maintained. it was out of service / cash for at least 4 days. Need to have some better music. Understanding it is a relaxation spa resort, but there is still a lot of music out there that would be suitable. And finally, the resort was very expensive.
10.0
beautiful, great pool, beach, staff was amazing
Not Westin, but Gray Line Tours on property - did not accurately explain ruggedness of e-bike mountain tour - acted like it was an easy cruise thru town & countryside - ABSOLUTELY NOT!!!! In actuality, it was a tough 6 hour ride on cobblestones and on rough, bumpy gravel paths. Tour guides were amazing.
7.0
Love the location with private beach access. You don't get hassled much from the street vendors. It was also within walking distance to a lot of restaurants. It had a nice big pool and we even complimentary snacks and drinks at the bar one evening.
The decor needed much upgrading. Furniture was also old, scratched and chipped, just not in the best condition. Our sink and toilet were both leaking. For the most part the housekeeping was ok, but we had this clump of hair on the wall that was there by the shower our whole stay. Overall, I didn't really think it was a good value.
10.0
location
5.0
location and proximity to the airport. marina area is nice.
very dated. hair in bathtub.
FAQs
How much does this resort cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is $169 per night. This rental is $42 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Westin Resort & Spa, Puerto Vallarta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Westin Resort & Spa, Puerto Vallarta. Enjoy the water!
Is The Westin Resort & Spa, Puerto Vallarta pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Resort & Spa, Puerto Vallarta?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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