Hotel in Lisbon
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Primely located in central Lisbon, InterContinental Lisbon is a luxury 5-star hotel overlooking the famous Eduardo VII Park. It is just 1640 feet from Marquês de Pombal Square and 2297 feet from trendy Avenida da Liberdade's boutiques.
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Cleaning products
Map of Lisbon
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
The cleaning service, the room, and the location were all very good, especially if you want to walk down to the city centre. They also upgraded our room at no extra cost due to an issue on their side, which was a very nice gesture and clearly an effort to make up for the inconvenience.
However, there were some serious issues with the payment and parking arrangements.
At check-in, they reserved the full amount for all the booked nights on our card. At check-out, instead of simply releasing the original reservation and charging the correct amount, they charged the amount again while the initial reservation was still pending. As a result, our account temporarily showed a negative balance equivalent to almost double the hotel cost. This was done without any prior explanation, and we could not find any clear information about this procedure either during the Booking.com reservation or in the IHG policies.
Another issue concerns the parking. We stayed for 7 nights under two separate bookings. During the first 5 nights, we rented a car. When we arrived at the hotel, a gentleman from the hotel took the car and parked it in a dedicated parking area next to the hotel, without charging us anything.
However, during our final 2 nights, when we were checking out and preparing to go to the airport, the lady at the front desk suddenly asked us to pay €25 for one night of parking. We obviously did not accept this charge, especially since it was our final day and the rental car had already been returned to the company several hours earlier.
Overall, while the room, cleanliness, location, and the room upgrade were positive aspects, the unclear payment procedure and inconsistent information regarding parking were disappointing and should be communicated much more clearly to guests.
10 / 10Outstanding·Aug 2026
Beautiful hotel with great decor and facilities
Great property no complaints or comments
9 / 10Outstanding·Aug 2026
Location was great
Internet wasn't working at times
6 / 10Average·Aug 2026
I liked the breakfast but found other meals very bland. Especially the Cod....
It should be made clear to guests that at certain hours, it takes longer to get a taxi and might be challenging if you need a specific kind of car. This made my airport pick-up from the hotel complicated and could have became a problem for me. The concierge staff should work on their bedside manner.
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Top rated by guests
8.8Excellent
(739 Ratings)
"Beautiful hotel with great decor and facilities"
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