Leonardo Royal Hotel Mallorca
About this hotel
Located in Serra de Tramuntana, this charming hotel for $90 per night is a great choice for your next vacation. Boasting an unbeatable location overlooking the Mediterranean Sea, this well-equipped hotel is ideal for a fun-filled family holiday in the Majorcan sunshine.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Serra de Tramuntana
Reviews
4.1/5.0
Excellent(1,436 Reviews)
100% verified reviews
10.0
Location and the view from the room! It was awesome. The hotel was clean.
The only thing that wasn’t perfect was the bed - it was not very comfy.
8.0
- urozmaicone jedzenie
- lokalizacja hotelu
- czystość
- cienkie ściany w pokojach
5.0
Essen war gut, Auswahl war ok, hätte aber für die Größe des Hotels ein größeres Buffet erwartet. War aber wahrscheinlich wegen der Vorsaison noch etwas zurückhaltend. Hat aber alles gut geschmeckt. Meerblick wie gewollt war gut, es liegt direkt in einer kleinen Bucht mit Sandstrand in nächster Nähe, kleine eigene Pool Anlage am Haus.
Schlechte Park Situation am und ums Haus. Wer ein Auto hat muss hoffen, dass er noch einen P bekommt. Durch Umbaumassnahmen war der Fitness Raum nicht erreichbar. Zweimal kein Wasser, einmal einen ganzen Tag kein warmes Wasser, erst auf Druck von mir wurde das bei mir wieder angestellt (abends).
Böden waren immer leicht schmutzig im Zimmer, kleine Ameisen spazierten zeitweise im Zimmer.
Personal extrem zurückhaltend, hatte ich so noch nie erlebt. Freundlich aber nur da um abzuräumen. Hatte mal einen klebrigen Tisch, ich bekam nur Servietten um das abzudecken.
Kein Alkohol im all inclusive. Nur zum Mittag und Abendessen Standard Wein und Bier. An den Bars absolut keinen Ausschank, nur per Bezahlung.
8.0
Nice friendly staff, hotel was very clean and tidy even with a lot of construction work being completed, staff were very helpful and attentive.
Construction work being completed, but it was off season.
8.0
Sehr gute Küche, abwechslungsreich in hoher Qualität. Sehr nettes und zuvorkommendes Personal.
Wenig Parkmöglichkeiten am Hotel, aber in der Nähe haben wir immer ein freies Plätzchen gefunden.
5.0
The location and the views were fantastic
The hotel would of been great if it wasn’t being refurbished while we were staying there, ie lifts to the pool not working, toilets with no lights, water on floors with buckets, drilling and banging noises while sitting round the pool. In our opinion the hotel should have not been open yet.
8.0
Beliggenheden er fantastisk og meget centralt. Lækkert hotel som vi har besøgt flere gange. Lækker buffet.
Fantastisk udsigt.
God service.
At vi denne gang blev sendt over på den anden side af vejen på Leonardo Suites Hotel, selvom det ikke var det vi havde booket hjemmefra.
Det var skuffende.
8.0
La nourriture
Pas assez de place à la piscine parfois. Les lit 1 place collés.
9.0
Tolles Zimmer mit phantastischem Ausblick!
Die Holzstühle im Essenraum waren unbequem.
7.0
Proximité avec la mer, vue sur la mer, deux piscines différentes, personnel agréable
Manque une petit espace sur le balcon pour faire « séchoir »
10.0
Невероятна гледка от целия хотел. От басейна по едни стълби може да се влезе в морето, а плажната ивица е на една ръка ръстояние. Храната беше вкусна и разнообразна. Чистотата на ново. Персоналът любезен и изкючителни професионалисти, работят като добре смазана машина. Поздравления!
7.0
The room was a good size would have been perfect if you are self catering , good breakfast good dinner lots of choice , the room was very clean . Snack bar was ok . All in all I would say a decent hotel .
Things that could be improved as we arrived at the hotel after booking here we was told your across the road in the sister hotel which was fine but there’s a lack of communication here no one to greet you and show you around very regimental in there ways not over friendly quite noisy at night lots of banging around no security to keep people in line . The property next door had dogs chained up and they constantly bark keeping you awake not sure why as it’s obvious people are in bed very annoying when you’re trying to relax on your holiday !
8.0
Un hotel da sogno: cambio asciugamani praticamente tutti i giorni, varietà dei pasti fantastica (pesce, carne, sushi,frutta fresca, una varietà di dolci che non ve lo dico).
Non mi è piaciuta una scena vista una sera a cena. Noi avevamo mezza pensione, ma non ci avevano detto che non avevamo accesso alle bibite. Quindi una sera ci accingiamo a prendere della birra e ci viene detto che non si poteva prendere. Ok, perfetto, basta saperlo. Ma è successo a più persone con mezza pensione e addirittura il cameriere (alto, antipatico e maleducato) ha tolto dalle mani il caffè ad una signora, buttandoglielo. Preciso che le regole vanno assolutamente rispettate ma non credo che sia stata un’ottima mossa quella del cameriere che , trattando con maleducazione la signora, ha rotto la fantastica atmosfera che c’era.
8.0
Widok z okna, bliskość plaży i basenu, duży wybór dań w restauracji
Pokoje dotknięte zębem czasu, ale wszystko sprawne. Jedynie zapomniano o obiecanym nam szampanie, ale to taki dodatek :)
9.0
Localização é fantástica, o quarto estava dentro das expectativas. Os funcionários são todos muito simpáticos. Ficamos em regime tudo incluído e a comida estava sempre impecável e com muita variedade.
5.0
The location is the selling point for me - it is probably the only positive which sets it apart from other hotels in the locality.
Food- bizarre choices at breakfast like carrots and Brussels sprouts- then no choice of veg at dinner
New rules that guests are not allowed to use the patio area overlooking the sea and a small pebble beach because the area has been utilised as a snack bar / bar - for the last 6 years we have used this area as our preferred spot for sunbathing/ swimming- clearly the need to make money is priority- we were required to vacate our spot by the lifeguard- yet security in the pool was lax with people using it who clearly were not paying guests- not enough sun beds around pool so we had to go to beach incurring more expense for beach sun beds. The pool sunbathing area has been reduced in order to facilitate the snack bar.
6.0
One positive aspect of our stay was the daily change of beds and towels, which was a pleasant surprise. The cleaning professionals were also incredibly friendly and accommodating, making our experience more enjoyable. Despite not receiving the desired sea view, the alternative skyline/beach view was still quite lovely and added a touch of beauty to our stay.
We selected this establishment based on its diverse culinary offerings and picturesque vistas. Initially, our waiter exuded warmth and amiability, providing us with valuable recommendations. Regrettably, our experience quickly took a downturn when our food and beverages arrived, failing to meet our lofty expectations. The libation presented a distressing presence of solidified sugar, while the steak, disappointingly, possessed an inordinate degree of toughness, compounded by an unconventional accompaniment of a halved tomato. One must question the rationale behind pairing a mere portion of a sliced tomato with a steak, not to mention the minuscule 4 by 4 cm iceberg lettuce garnish.
The unsatisfactory nature of our meal prompted our decision to promptly depart. A waitstaff member inquired about our dissatisfaction, persistently seeking an explanation. Despite our attempts to elucidate our discontent, the individual continued to press for further details. Eventually, their inquiry ceased, and they began to handle the plates in a disrespectful manner, seemingly taking our critique personally. However, in such circumstances, little can be done when an individual's gustatory preferences are not aligned with the cuisine offered.
To compound matters, the same waiter returned with the bill, placing it before us with an air of disdain. If one cannot detach oneself from personal emotions, it would be prudent to reconsider a career in customer service or, indeed, the pursuit of entrepreneurship.
In summation, while our choice of this establishment was predicated upon its culinary diversity and scenic allure, our experience was marred by underwhelming gastronomic offerings, unprofessional conduct by the waiter, and a pervasive lack of consideration for customer satisfaction. It is imperative for those engaged in customer service to prioritize professionalism and empathy, as these qualities significantly shape the overall impression of the establishment.
6.0
Only the sea view was good
Room wasn’t clean, had ants and sand pretty much everywhere, cleaning services were not good, food was not good. Big variety but didn’t taste good. No hot drinks during dinners (only if you would go to the bar and buy them)
10.0
Everything
Nothing
8.0
La vue sur mer et piscine
Les lits
7.0
L’emplacement, la piscine, la mer
Le service de chambre est terrible. La chambre n’a quasiment pas été nettoyée pendant 7 jours. Le personnel ne fait que faire les lits et remplacer les serviettes. En aucun cas, mes draps ont été changés ou le sol a été fait.
4.0
Frühstück und Abendbrot war sehr reichhaltig, die Auswahl sehr groß und allgemein gut, Balkon am Zimmer ausreichend groß mit Blick auf die Bucht
Zimmer extrem abgewohnt, Farbe und Furnier teilweise abgeplatzt, Schimmel im Bad (und nicht gerade wenig!), allgemein war das Zimmer dreckig, überall Haare
8.0
Great location, friendly staff, nice food
Bathroom had a few stains
9.0
Location by the sea
Uncomfortable pillows
4.0
Not much... views were good
Staff rude, disjointed pool area, bar area, one pool looked like a military base.... the other looked Chavs city.
7.0
Location was good but the problem is with parking . There is parking beside the street but the most of it full the most of the time.
There could be more options at breakfast and dinner . Mostly days there are the same options
9.0
All good, up to standards.
They try to trick you into staying in their apartments across the road
3.0
The best view you can have and the hotel is very close to the beach.
BEWARE OF THE WRONG ROOMS!
I've recently returned from my stay at the Leonardo Royal Hotel. Upon arrival, we were allocated a room of a lower grade and smaller size (24m2 instead of the promised 32m2). This change was done by a manager named Daniel. When we addressed this issue the following day, the head manager, Carolina, assured us that the room was a "small Deluxe" and, therefore, acceptable. This was clearly not the case.
Instead of acknowledging the error and apologizing, the hotel staff insisted everything was OK. Eventually, after multiple requests, our room was changed to the correct one. The hotel is not responding to refund requests for the first night either and even ignoring Booking support (which helped with this request).
I heard several times during my visit about the same situation from different guests. Some were checked into another hotel, the "Leonardo Suites Hotel Mallorca Calvia."
You also can find similar reviews with the same issue.
Be prepared and don't agree on a different room! Check it BEFORE you move in.
I can't recommend it at all due to giving the wrong rooms to guests. I also would like to mention that all-inclusive is not worth it, you can't even get coffee and tea during lunch and dinner, only at breakfast.
8.0
We had suites with kitchen ) it’s very comfortable if you want to be free of restaurant timetable or you want to cook special food )
Cleaning … 9 days with the same bedsheets. Also it depends from stuff shifts. First shift was perfect, but than - is was terrible. Unfortunately last 4 days girls who were cleaning the room where not cleaning at all, more over left their hair all over the beds ((( probably is that because we were cleaning the room by ourselves, so they decided that dry clean of surfaces is enough. Idk.
9.0
Very Nice
All was good
7.0
Rooms, bed, location, breakfast
Lunch and dinner, extra charge for my 6 year old, finding a car park.
8.0
Location
Should be able to have a snack bar for all inclusive guest in the main building as well as the suites
10.0
We have booked this hotel for our moms, they are super excited, especially food was great
Thank you for amazing service
8.0
Location
No double bed, beds uncomfortable
FAQs
How much does this hotel cost compared to others in Serra de Tramuntana?
The average price for a rental in Serra de Tramuntana is $270 per night. This rental is $180 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Leonardo Royal Hotel Mallorca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Leonardo Royal Hotel Mallorca. Enjoy the water!
Is Leonardo Royal Hotel Mallorca pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Leonardo Royal Hotel Mallorca?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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