Hotel in City of Westminster
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Location , cleanliness, staff
Self-check in procedure , shower
10 / 10Outstanding·Sep 2026
Great location. Hotel is very nice and comfortable and clean.
10 / 10Outstanding·Sep 2026
Always a lovely vibe at The Ruby Lucy. Staff are friendly and helpful, the hotel is clean and comfy and in a great location.
Nothing!
5 / 10·Mar 2026
The staff in general were good. They just seamed to be hampered by management not being there. I liked the free access teas and coffees on the landing.
To say that there is a restaurant on site is pushing the reality a bit. They have a very small fixed menu, which I suspect was based on frozen ready meals. They were missing ingredients for various cocktails, basic stuff. The breakfast was really not to my liking, if you like a small selection alternative types of breakfast, this is for you, wasn't for me. Not being able to get an invoice printed on site, even after I paid, was a stress. All business trips and expenses in my company have to be supported by correct invoicing, but being emailed one at 12 o'clock the following day after check-out was not appreciated, as at that time I was already in a different country. In my opinion, this isn't a 4 star property, but a very good 3 star. Feels like it's trying to be a Citizen M, but noth really there.
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Top rated by guests
8.8Excellent
(1,766 Ratings)
"Great location. Hotel is very nice and comfortable and clean."
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