Hotel in Osaka
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Sauna
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Osaka
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
It is close to the station and close to everything you may want to visit.
We booked two nights. The room service wasn’t really good, they left rubbish and dirty cups in our room and didn’t replace the drip coffee bags. When asked they didn’t try to get the cleaners to clean up our to replace the coffee, they told us to grab one at the reception when we come back from town. Not an issue, but got a hotel in this price category it is certainly below standard.
10 / 10Outstanding·Sep 2026
Free sweets and coffee and tea for afternoon tea time. Free alcohol, liquor and beer etc plus snacks for happy hours.
The room was a bit small in comparison with Sapporo, but still bigger than those basic rooms in Tokyo.
10 / 10Outstanding·Aug 2026
Clean, modern and nice friendly welcome upon our arrival. The rooms were of a good size and well equipped. The provision of free cocktails and drinks within the lounge area during early evening was very good.
Nothing negative
5 / 10·Sep 2026
We had to go to the US embassy so the location was perfect for that.
The property was very nice, clean, and well maintained overall. However, I feel the service could use some improvement, particularly when it comes to being more attentive and proactive with guests.
At times, staff members seemed to be standing around rather than actively engaging with guests or anticipating their needs. For example, I was traveling with a young child and had several bags with me, yet none of the staff in the lobby approached me or offered assistance with my belongings. Small gestures like this can make a significant difference in the overall guest experience.
The lounge was another area that could be improved. It appeared to be significantly oversold relative to the amount of available seating. There were guests waiting just to be seated and use the lounge. We specifically paid for lounge access but ultimately chose not to use it because it was simply too crowded.
Management may want to consider placing a reasonable cap on the number of rooms or guests receiving lounge access so that those who pay for the benefit can actually enjoy it comfortably.
Overall, the property itself was very pleasant, but improved staff attentiveness and better management of lounge capacity would greatly enhance the guest experience.
$$$$
Top rated by guests
8.6Excellent
(5,393 Ratings)
"Free sweets and coffee and tea for afternoon tea time. Free alcohol, liquor and beer etc plus snacks for happy hours."
Verified guestDon't miss out! Price and availability may change
