The Westin Ottawa
About this hotel
Located in Downtown, this charming hotel for $90 per night is a fantastic choice for your next vacation. Featuring an indoor pool, the Westin Ottawa is located next to the Rideau Centre Shopping Mall and the Shaw Centre. The non-smoking hotel offers a restaurant, bar, and free public WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Smoking allowed
Parking
Laundry
Hot Tub / Spa
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Downtown
Reviews
4.0/5.0
Good(672 Reviews)
100% verified reviews
9.0
The location could not be better: within walking distance of Shaw Centre, Parliament Hill, and CF Rideau shopping center.
The room was spacious, well-maintained, and offered a magnificent view of the city through its large window.
Nothing really!
9.0
Location
View
Pool area is getting tired.
Desk staff was more polite to me than to my wife.
8.0
Great location
The food could be improved
10.0
Excellent staff!
Everything was great.
9.0
Everything was perfect
Parking is operating by third party
9.0
Great room size, bed was very comfortable, love the built in shampoo, conditioner and bath wash. Chair was comfortable also
Can’t think of anything
10.0
Just steps from everything. Attached to the parking garage and the Rideau Center.
8.0
It wàs really so great
Nothing
9.0
Central location.
6.0
the towel had holes
the furniture was dirty
found a medication pill
10.0
Executive 15th floor. Amazing view.
7.0
The location was great! Beautiful view. Staff was very friendly and responsive. We discovered that our toilet was broken when we first arrived; they responded within 1/2 and fixed it.
I was on the 20th floor and it was very noisy. Noise was water through pipes and other building noises not related to guests. This made it difficult to sleep. Bathroom door was very difficult to open and heavy. At times, I was afraid I was going to get stuck.
3.0
Room was not clean, toilet & shower didn’t work properly.
8.0
Location
9.0
Love the buffet breakfast …especially the lox and croissants.
Like that it’s centrally located to everything.
7.0
Clean. Great location. Parking with electric car charger on site. Serviable staff.
Slightly dated rooms.
Stayed on the 20th floor, with a great view, but by 9 pm, dance music started, seeming to come from an adjoining room. It turns out that a wedding was taking place on the 22nd floor and the noise was so loud that we had trouble falling asleep. By 23:00, we had called reception twice and they finally managed to bring the noise down, due to the excessive number of complaints.
Restaurant for breakfast was overcrowded. We waited in line for 30min and when we realized it would be another 20 min, we ended up buying a coffee and a croissant from a coffee stand besides the entrance. It turns out that in Ottawa, on a Sunday morning, brunch restaurants don’t open before 11:00. Not the hotel’s fault, but maybe something could be done to accept more customers, at a faster pace.
Quite pricey! It aims to be a high end hotel, but at 650$/night with all the fine print taxes included, it’s quite a bite to chew!
7.0
Bath accessories like shower gel, shampoo, body lotions, and conditioners were very nice. Room cleaning was very satisfactory. Basketball was enjoyable. Access to the mall next door is definitely convenient. Stuff at the restaurant were very hospitable.
1. Staff at the reception needs better training to handle rush. Saturday, most likely the hotel was full and the reception area looked like a railway platform, without enough places to accommodate checking-in guests. 2. Although I had made full payment for my room reservation, the checking-in person double charged me without checking with me. 3. Room was not ready by 2 pm and I was told to wait at the reception with my 2 kids. We travelled from Toronto in via Rail and were tired. Very unceremoniously after waiting for almost an hour, we were handed over the room access cards and that's all. It felt like "wam, bam, thank you mam". Very unwelcoming. 4. Room needs to be spruced up. There were cracks and holes. 5. Breakfast menu is very ordinary. Didn't feel like serving cosmopolitan international guests. 6. Some Swimming pool is too small.
10.0
The west is always a great place to stay
10.0
location and facilities were great
not much
9.0
clean and lots of things to do
nothing
6.0
location
fire (false) alarm in the middle of the night
charged $40 extra without notice for extra guest which am not sure how they became aware of
breakfast completely overpriced
FAQs
How much does this hotel cost compared to others in Downtown?
The average price for a rental in Downtown is $91 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Ottawa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Ottawa. Enjoy the water!
Is The Westin Ottawa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Ottawa?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, smoking allowed, and parking.
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