The Westin Kansas City at Crown Center
About this hotel
Nestled in Kansas City, this lovely hotel for $73 per night is a great option for your next trip. Located in Hallmark's Crown Center, The Westin Crown Center, Kansas City offers easy access to 85 acres of shops, restaurants, and theatres.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kansas City, MO
Reviews
4.2/5.0
Excellent(326 Reviews)
100% verified reviews
10.0
The hotel was across the street from Union Station and we had an early departure.
The street work for the extension of the streetcar line made for a few diversions.
9.0
Friendly staff! Pepe was awesome!
10.0
Convenient for everywhere we wanted to go with our 5 year old granddaughter.
Beds seemed to be hard on us.
7.0
Spacious rooms, location to science centre and Legoland
Mass shooting mall next door and wounded girl being carried into lobby on checkout and feeling of insecurity while being herded into dining/kichen area in case mass shooter ran that way.
4.0
Location, facilities, convenience
Drafty window, leaking ceiling, hard to navigate parking, one particular front desk person was terrible. We had to move rooms due to leaking ceiling and freezing cold room and she moved us to a room that was occupied.
5.0
場所
壁が薄いのか、隣の話し声が丸聞こえだった
8.0
Die Lage war sehr gut, viele Essensmöglichkeiten fußläufig zu erreichen
Die Badewanne hätte tiefer sein können, der Aufzug hat sich komisch bewegt
9.0
The location, and the rooms were awesome!
Would like a suite option with room for 4
10.0
Everything
Nothing
7.0
High floor, good view, hot shower
Emergency warnings came over the intercom in our room to “stand by” but then they just left us hanging and never cancelled them or explained anything further. Also, very loud and not able to sleep well, police or emergency sirens all night long. TV wouldn’t work half the time. The bathroom sink faucet leaked. There was still blue painters tape on the wall that must have been there since remodeling.
10.0
Clean and fun
Nothing
5.0
The employees were great
The bathtub wasn’t as clean as I should’ve been I found hairs from someone else. The bed was way too hard for having to pay almost $300 for one night.
10.0
clean
The elevators and set up was kind of confusing to get around.
10.0
Everything
That wifi wasn’t included
1.0
We left some clothing in the closet in our room. We realized this 2 hours after our checkout and 2 hours away we left them. We called immediately after realizing we left them but got the run around. We called several times after that for several days but couldn't get callback after leaving our number. I was willing to pay whatever charges that needed to be paid to get our items returned. Very disappointed the hotel doesn't have a better process in place for these types of mishaps.
10.0
Convenience location. Historical
Nothing
9.0
Great location, good breakfast.
Extra charge for parking, carpet in room was in need of cleaning or replacement.
9.0
Great pool
Friendly and helpful staff
Comfortable bedding
Parking Garage
10.0
Location was great. Pool was warm and plenty of seating. Every thing seemed clean and cared for. Nice to have restaurants and stores close.
Elevators took a little waiting at times.
8.0
N/A
That Booking totally screwed up my reservation when they transferred it over to Westin. Misspelled names led to confusion on the part of Westin staff which took 30 minutes on the phone to supposedly clear up, yet when I arrived it was still not corrected. In the end it was straightened out but when I got home I found I was charged with 2 more parking charges than I used. I'll have to call Westin to try to figure out the issue on Monday. Always go straight to the hotel website from now on. Third party didn't save us money, only added confusion...
7.0
Bathrooms in lobby need some love, locks don’t work, paint is shabby. Beds are very small. Access to hotel was confusing. Parking garage dark, dingy, crowded.
Above.
6.0
I love the hotel and everything is within walking distance. Or if not within walking distance a 10-15 minute car ride.
The uncleanlieness of the room. There were dried blood stains on the bedding... the sheets were fine but the duvet was velcrow and no longer sticking so it was almost as if there was a huge hole in the comforter/duvet.
9.0
The convenience to shopping and dining.
N/A
8.0
Clean. Staff was polite and friendly.
- Bathroom did not have and extractor fan/vent.
- No night stand clock.
6.0
The staff members were progressional and responsive.
There were six elevators, and only one worked efficiently. Most guests spent an average waiting of 7-10 minutes.
Also, I spotted several insects during my stay. My room’s bathroom was the hang-out spot for the minor little bugs.
1.0
Meh
Service was horrible staff is rude
9.0
Friendly staff
8.0
Good location, was very nice to have the shops and stores connected. Parking was easy.
One person in my party is pregnant and asked for a couple of extra pillows which we never received, also shower didn’t work correctly in our room.
FAQs
How much does this hotel cost compared to others in Kansas City?
The average price for a rental in Kansas City is $131 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Kansas City at Crown Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Kansas City at Crown Center. Enjoy the water!
Is The Westin Kansas City at Crown Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Kansas City at Crown Center?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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