Holiday Inn Express Denver Downtown, an IHG Hotel

Holiday Inn Express Denver Downtown, an IHG Hotel Hotel in Denver

About this hotel

Situated in Denver, this lovely hotel for $91 per night is a great choice for your next vacation. Offering a restaurant and a fitness centre, Holiday Inn Express Denver Downtown is 10 minutes’ walk from Colorado Convention Center.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym / Fitness Center

Map of Denver, CO

Nearby attractions

Denver Botanic Gardens

1.71 miles

Coors Field

0.87 miles

Denver Museum of Nature & Science

2.43 miles

Denver Zoo

2.14 miles

Holiday Inn Express Denver Downtown, an IHG Hotel

3.5

Average(1,590 Reviews)

Hotel in Denver, CO

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

$$$$

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym / Fitness Center

Map of Denver, CO

Nearby attractions

Denver Botanic Gardens

1.71 miles

Coors Field

0.87 miles

Denver Museum of Nature & Science

2.43 miles

Denver Zoo

2.14 miles

Reviews

3.5/5.0

Average(1,590 Reviews)

100% verified reviews

1.0

Dec 2023

Horrible, horrible horrible customer service and staff

Nothing was never even able to check in. The front desk lady was rude and called her manager to cancel my booking while I was dealing with getting the credit card from my sister who was at the hospital with her son.

The front desk lady was rude, condescending and lied straight to my face and when I asked her to speak to her manager or the manager on duty she looked me in the face and said no you can just wait till 8am tomorrow to talk to one. The reason we were staying down in Denver is my nephew had an overnight inpatient appointment at Denver children's hospital and we had booked the room with my sister's card and everything was paid for. We already had the receipts in the confirmation and because it was booked under my name but paid with by her card, the front desk that he absolutely refused up to allow me to check in. Even when I explain that the reason we were here was there as a child in the hospital and that we had already had the confirmation and the payment was paid in full already. She still refused to allow me to check it and this is at 930 at night. And mind you I am 3 hours away from our hometown. She refused to cancel and she refused to refund.

4.0

Nov 2023

Hotel chains ?

Leaving!

The place look like it was abandoned it looks like they had just thrown furniture in the hotel room furniture was pulled out from the wall the floors were stained with spots and red spots all over the place it look like somebody was murdered in there the couch and the coffee table were old and used and soiled it was very plain and simple and not very comfortable to stay in there for $174 a night , But I’m assuming this is what you get when you stay at a hotel chain no self responsibility no self-care just random rooms and I was even supposed to have a free room upgrade which turned out to be from two queen beds rooms with my wife and my sister to one king bed and a pull out sofa with no extra sheets no towels no bar soaps to wash your hands only Gel in the shower We had to ask for all our own amenities although they were very happy to give them to us I feel that we should not still have to ask them for amenities for a king suite ,don’t you think we should’ve had everything ready for us when we had a free room upgrade . My king suite room was even upgraded because I’m a disabled veteran and a booking.com loyalist .

1.0

Aug 2023

Terrible.

Nothing

Having a working HVAC system - that would be good. No kidding, it was 82 degrees in my room at 8pm. Guests were downstairs complaining and front desk said nothing could be done until next day. I could have used clean bathrooms, sockets that work in the room so to do work, hand sanitizer in the lobby was empty, and now the hotel has billed me for my cancelation while I have the messages documenting such cancelation.

1.0

Aug 2023

Nightmare

Place is horrible.

A hotel fire would be an improvement

10.0

Aug 2023

Exceptional

Great service

5.0

Aug 2023

Passable

The breakfast was great

Couldn’t control AC in room. Had to pay 17 dollars to park near hotel.

1.0

Aug 2023

AWFUL.

NOTHING. Stay away from this place. They were aware about a serious issue with the A/C and they didn't do anything about it, except pretending they didn't know (when in the end it turned out they knew and they also knew the day in which the maintenance service would come), and making fun of the clients (who were of course totally upset about finding a 40° room in the middle of the summer during a work trip, for a stay booked months in advance). They didn't provide any support to solve the issue, change room, or finding an alternative at another IGH hotel. They explicitly avoided to put me in touch with the manager when I asked. And when I called the booking.com customer service (who was also not helpful at all), the receptionist listened to them while coloring a Winny the Pooh drawing and keeping smiling, clearly not caring at all about the issue. Finally, they simply said they would have made me the huge favor of canceling the reservation without any additional fee (which was actually the very least they could do). Furthermore, the room the assigned me was very dirty, so in the end I am glad that the A/C was broken and I didn't have to stay there.

2.0

Jul 2023

not impressed for the price point

nothing really

service was TERRIBLE. I'm coming in late from a full day of delayed flights and the front desk attendant was very rude and not knowledgeable. The alarm also went off in my room at 6am!! I got to the hotel around 1am and needed a good night of sleep - it was beyond frustrating that this was not turned off because

3.0

Jul 2023

Definitely paid too much for this stay.

Good location

Staff did not accommodate early check in even though they were not crowded. Air conditioning was not working properly so room was warm when we finally got in.

4.0

Jul 2023

Would not recommend

Breakfast was good. The only complaint I have is no toaster for bread or bagels. You have to eat not toasted

Have a toaster and a different variety of food daily

1.0

Jul 2023

Will not book with them ever again.

Didn’t get to see the property as my reservation was cancelled by the person working at the front desk.

Person at the front desk was extremely rude.

3.0

May 2023

It was bad enough that I'll never book at that location again.

The hotel was in a good location related to where I needed to get to for work.

The property has disabled the thermostat in the room so I called down and they said they'd adjust the temp for me (didn't ask how cold I wanted, just said they'd make it cooler). 10 mins later two guys show up with box fans letting me know I'll need these to cool the room down quickly. There was pretty badly unfinished wallpaper in one corner and damaged wall/wallpaper in the other corner where someone had been doing some construction and didn't repair the damage to the drywall. My room was never cleaned on any of the days (I only had the DND out the first day). The internet in the room didn't work because neither my name nor the fake name they gave me worked as the password. The walls are paper thin so flushing, showering and any loud banging or yelling was heard in my room pretty easily and pipe noises woke me up at least once a night every night. Also, the business center was down the entirety of my stay.

8.0

May 2023

Very good

Hotel

No parking an paid everyday to park.

9.0

May 2023

it was lovely

breakfast, safety, privacy, towels were easy to get

toilet flusher on the wall- my boyfriend didn't know how to use it.

10.0

May 2023

Exceptional

everything

parking

7.0

Apr 2023

Ok but not great!

Staff was very knowledgeable, helpful and friendly.

The carpet in my room was fraid and torn. The bathroom sink didn't have a plug and I was worried something would fall into drain. The toilet did not always fully flush.

7.0

Mar 2023

Good

Super nice staff.

Cold room, couldn't really increase the temperature.

1.0

Mar 2023

front desk guy with curly hair should be fired!!!!

horrible !!!!

horrible!!! room was over 80 degrees and waited for someone to fix it for an hour, kids banging on the walls and yelling at night, and power was out in the am. still didn’t receive a refund. the guy at the front desk in the morning was soooo rude!!!! ugh fire him.

7.0

Mar 2023

Over all it was a good stay and staff was polite

I liked how big the rooms were

There was a buzzing noice coming from in the room all through the night

9.0

Mar 2023

Superb

A lot of plastic settings on the breakfast.

8.0

Feb 2023

Similar to other holiday Inn Express we have stayed in….fine for the three days.

Beds were super comfortable….. water and cookies were plentiful in the lobby.

Location is a little far from the convention center, but not a bad walk. Rooms are smallish, which made the bathroom design a little weird. Toilets flush on the wall…. but the mechanism doesn’t work well.

2.0

Feb 2023

Very poor

their room are very small and bathroom is horrible small, no place for seat on loo

7.0

Jan 2023

Good

location was great, close to expo center

service was not great, had to continuously ask for clean cups, and coffee and towels and toilet paper

10.0

Jan 2023

Exceptional

Very kind staff, good breakfast and excellent location. I would return to the hotel

7.0

Jan 2023

it was comfy , convenient and charming

sometimes the security door wouldn’t open even tho the card swiped went thru

the one elevator

5.0

Jan 2023

Passable

convenient location, clean, comfortable bed, nice breakfast

A loud alarm sounding early and for a long time in the morning in an adjacent room disturbed our sleep both nights we stayed. The staff was apologetic, but there was no offer of accommodation.

FAQs

How much does this hotel cost compared to others in Denver?

The average price for a rental in Denver is $145 per night. This rental is $54 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Denver Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Denver Downtown, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Denver Downtown, an IHG Hotel?

We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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4.1

Excellent(981 Reviews)

Holiday Inn Express Denver Downtown, an IHG Hotel

About this hotel

Amenities

Map of Denver, CO

Nearby attractions

Holiday Inn Express Denver Downtown, an IHG Hotel

Hotel in Denver, CO

Reasons to book

About this hotel

Amenities

Map of Denver, CO

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Denver?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Denver Downtown, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Denver Downtown, an IHG Hotel?

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