Hotel in Bilbao
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Conveniently located in the Bilbao City Center district of Bilbao, Sercotel Arenal Bilbao is set 328 feet from Arriaga Theater, 984 feet from Catedral de Santiago and 328 feet from Casco Viejo Metro Station.
Amenities
Concierge services
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bilbao
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Excellent location right in the old town. Metro stop 2 min, small supermarket 5 min, airport bus 15 min on foot.
Matress very soft, with a slight hollow, no vegetable (tomato, cucumber, something) at breakfast. Since the breakfast room is small, there are timeslots for the breakfast, that you need to choose in advance - a bit uncomfortable, but at least no waiting.
10 / 10Outstanding·Sep 2026
Perfect location for us. Staff were v helpful.
Personal preference but I wouldnt get the breakfast again as there are so many wonderful food places nearby with more atmosphere.
10 / 10Outstanding·Aug 2026
The location is fantastic for an overnight stay, as it's right next to the old town, so we were able to just step out and explore, and easily found places to eat. The rooms were comfortable, good beds and showers, and it was great to have air-conditioning. Being so central means it's not quiet with the balcony doors open, but when they were shut it was quiet enough that I slept with no problems. The breakfast was very good, but we came down for one of the later shifts, and it felt like they were running out of some things. We had plenty to eat even so! The staff were helpful and accommodating, and we felt welcomed and looked after.
It was all good!
6 / 10Average·Apr 2026
Very nicely located. Rooms are clean and breakfast is decent. Staff is lovely and accommodating.
Rooms are very transparent to noise. When someone enters their room you hear a door slam in the middle of the night as if someone shot a cannon above your ear. Other noises in neighbouring rooms and in the hall are very audible too. There was no water in the room provided, and the hair dryer was difficult to use.
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Top rated by guests
8.5Excellent
(3,336 Ratings)
"Perfect location for us. Staff were v helpful."
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