Hotel in Heidelberg
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theater and university. Heidelberg Castle and Heidelberg Zoo are also less than 1.2 mi away.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Heidelberg
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Beautiful room great service breakfast excellent good parking for bike and excellent location
10 / 10Outstanding·Aug 2026
This was such a classy place. The decor in the room was stunning and made it feel really special. Having a refrigerator was a practical bonus. The reception team were top notch - welcoming and professional. The square over the road with an ancient church and cafes added atmosphere, and when you’d had enough of that, the triple glazed windows cut off all noise.
9 / 10Outstanding·Aug 2026
Number one was the very professional and friendly staff. Number two was the quality for the price but also the location, just across from an open square where there was a farmer's market in the morning. This hotel has the feel of a more upscale hotel despite a more affordable price. Highly reccomend!
Worst two problems is the very weak wifi, the built in channels cut in and out and could not stream netflix. Also the A/C did not appear to work well as the room never cooled below 25/26 celcius even at night with windows closed.
6 / 10Average·Oct 2025
It was in a nice location.
1- parking situation was not clear until we were there and there was no parking, so we had to park in a parking garage overnight, which was 6 min driving, which made it pretty hard to take the bags in and out and make sure nothing is left in the car. 2- basement room: we got a basement room, which was no where in the description when we were booking, this was very upsetting. 3- you could not just show up to your breakfast, you had to book your time, and even with that, when we got to our table they told us that there will be a group arriving and we should make sure to leave in 45 min.
$$$$
Top rated by guests
9.2Outstanding
(1,325 Ratings)
"Beautiful room great service breakfast excellent good parking for bike and excellent location"
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