Boutique hotel in Holbox
5-Star Boutique Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this boutique hotel
Elegant Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Beach front
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Holbox
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
Luxury and comfort. Very nice beach area with excellent beach chairs. Excellent maintenance of all facilities. Beach is fabulous. Rooms are lovely with great atmosphere. Love the detail with beach bag.
9 / 10Outstanding·Nov 2026
Facilities, location, clean and comfortable. We had a few small maintenance issues but they were all handled swiftly. Service generally was good, the food at breakfast was good. We appreciated the upgraded room for our honeymoon. The hotel did a lot to create atmosphere on the beach every evening
Tip culture at breakfast felt bizarre, we were made to sign yes/no to a costly tip (every day for a week) on a bed & breakfast bill of £0. Whilst I understand this is suggested only it felt quite unpleasant.
Basics were also always missing at breakfast, spoon for yogurt, spoon for coffee, milk - only small tweaks but necessary to make the experience easier.
For the price of the stay I would expect better coffee options generally, and not to have to pay for refills every day in the room.
9 / 10Outstanding·Sep 2026
Everything
Nothing
5 / 10·May 2026
Located on one of the best stretches of beach on the island and within easy walking distance to the town centre. The beach set up is lovely, comfy beds and cabanas, always plenty of room, you feel like you have all the beach to yourself
Paid a premium for a “sea view” suite, however from our room you could only see the sea if you climbed up a steep ladder to the balcony located on the second level. On arrival they kept us standing at reception 20 mins going through a list of things we could not do and associated fees. The property is ok but do not expect a 5 star resort and definitely do not expect a 5 star service. The staff was the biggest let down of our holiday to the point we were uncomfortable being in the resort, it looks like nobody is in charge, they don’t really know what they are doing, one hour wait for food at the restaurant, no apologies offered, given some free guac and charged for the full bill, staff would smirk at you and look annoyed if you make any request or little criticism (our room had not been cleaned at 3.00pm and we were met with a “room cleaning stops at 4.00pm” remark and a annoyed face). The staff in the restaurant (with the exception of Luis who was lovely) behaves like they are doing you a favour a cannot be bothered at all. Also be ready for the “tip squad”: at the end of each meal they send out a person with the bill and they literally lurk over your shoulder (at night they point a torch down to your bill, which was so funny as it was light enough to read the bill) and watch you tip them, we had to ask them to leave on a couple of occasions.
When we checked out, we had to wait until someone checked our room and told reception it was ok. Not sure what they were expecting to find, I like to think perhaps we looked like rockstars who trash hotel rooms.
Do yourself a favour and walk to short distance to the town for great food and amazing service, everyone on the island was amazing and welcoming except in our resort. 100% would go back to Holbox, but would choose another resort
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Top rated by guests
8.5Excellent
(441 Ratings)
"Its very peacefull and organized."
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