Hotel in Holbox
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
This beachfront hotel is located on an island 16 mi long and 1.2 mi wide, with no cars, where most of the rooms have a balcony or terrace (although not all of them do).
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
Outdoor Cooking
Family friendly
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Holbox
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
We arrived by ferry there are taxis available to take you to the hotel.
Check in was quick reception staff were extremely friendly and greeted us with a welcome drink.
Our room was towards the back of the hotel 309 so we didn’t experience loud music from the bar as mentioned in other reviews.
Ample bath towels are provided plus a beach towel an added bonus was a complementary 10minute massage for 1 person per room.
Toiletries in the bathroom was shower gel, shampoo & conditioner, no body lotion.
There is a safe in the room we didn’t use it.
Decent size fridge in the room wasn’t that cold.
Loved the idea of 2 beds in the room one being king size.
There is a ceiling fan and air conditioning.
Be aware that when the curtains are open other guest can possibly see into your room.
Hotel not that big so easy to get around great it was close to the beach. The water was crystal clear and shallow have to wade a bit for it to get deeper.
Great place to watch the sunset.
Has two very small pools good for children.
Didn’t eat at the hotel there are a number of bars & restaurants close by worth checking out.
Be careful when leaving items to dry on the balcony l found a scorpion in my T-shirt.
Buffet breakfast is provided from 8:30-10:30
I would go early to ensure food items don’t run out.
Hot & cold drink provided, a basic selection of cooked options, toast and fresh fruits.
There are shops and a supermarket close by.
Sent a couple of questions prior to our stay unfortunately the hotel didn’t respond which was disappointing.
On arrival we did request a couple of things for our room we were told they would accommodate us in 20 minutes, unfortunately they failed to deliver, very disappointing.
The main bar by the beach wasn’t cheap and the beer and soft drinks were warm even though they were in the fridge, we pointed this out and the female bar staff she tried to say they were cold, who drinks beer with ice😳
Small bottle of complementary water in the room any additional ones were at a cost.
Although breakfast was provided the hot items were either lukewarm or cold not ideal in a hot climate.
9 / 10Outstanding·Nov 2026
Great place to stat in Holbox, the hotel facilities are very nice; the two swimming pools are good, and the beach club is very pleasant. Breakfast is decent, and the rooms are good, featuring a comfortable bed, a minibar, which is a nice plus. And a small balcony with a hammock.
The toilet doesn’t flush properly and the shower doesn’t have any door and the water splashes all around the bathroom and it is hard to dry it; the towels were with holes,stained and old and you need to leave a deposit for this which doesn’t make sense
8 / 10Excellent·Oct 2026
Proximity to the beach and beach bar was excellent. The hotel had touches of real character with conch shells as taps and log post structures. Rooms were clean and bar food great quality.
Whole island has no roads and so the smell of sewage and 12-18" deep road floods after October rain was unexpected, especially directly outside the hotel/rear room access. 15ft of seaweed on beach was unlucky timing and wrecked bioluminescent trip.
5 / 10·May 2026
The hotel is very well located, directly on the beach and within walking distance of the center. The room was comfortable overall and the beach atmosphere was very relaxing
We never had hot water during our stay. The pool also looked very poorly maintained, with visible dirt and peeling paint. Unfortunately, the staff experience was disappointing as well. At the beach club, there was an advertised offer at 230 MXN, but we were charged 280 MXN twice. When I asked for a correction, the staff started speaking in Spanish between themselves as if I could not understand anything. At the lobby, I asked if it was possible to cancel an activity booked through the hotel because we had another plan, but the staff member immediately said no without really trying to help or understand the situation. Overall, the service lacked professionalism and made us feel uncomfortable at times.
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8.3Excellent
(2,259 Ratings)
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