Novotel York Centre
About this hotel
Situated in York, this attractive hotel for $159 per night is a great option for your next trip. On the banks of the River Foss, Novotel York Centre is situated near the historical city walls and a short river stroll to the centre.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of York
Reviews
4.0/5.0
Good(6,522 Reviews)
100% verified reviews
8.0
Good location, very clean and when half of the lights did not work in my room due to a electrical problem the maintenance team was very helpful and friendly.
There was an electrical problem with most of the lights in my room, which I didn’t realise until it started to get dark on my first day and I tried to switch the lights on.
10.0
Everything, we've stayed here many times and will return. Staff very friendly, spotlessly clean. We had the junior suite, marvellous, big bathroom, great shower 🚿 George the breakfast host, lovely friendly man, met him many times, always makes you feel welcome 😊
Nothing
9.0
Clean, spacious room, separate WC
reception and bar area fantastic
Parking on site
Comfortable and relaxing
Some stains on carpet
10.0
It was all fine except the weather !
It was all good
10.0
Excellent facilities in the disabled access room for my mother. The bathroom was perfect for her needs and she was able to get her electric wheelchair into the room with no difficulty - as long as I was there to hold the entrance door open for her. The entrance door is heavy but we understand that they are to fulfil fire safety requirements however some way of being able to hold the door would help the disabled solo traveller. My room was adjacent to the accessible room and I was really impressed with with the size of the room and the facilities that were in there. The staff are very accommodating and nothing was too much trouble for them and we were always greeted with a smile.
The only thing that I didn't like in my room was the separate bathroom and toilet. The separate toilet room is very small and thankfully I'm not an overweight person and have no problems with flexibility - I'm sure a less able bodied or larger sized person may have trouble getting around the door as the toilet is actually quite close to the door. However, this is the third time I have stayed at this particular Novotel and it wouldn't prevent me from staying here again.
8.0
Good
Bed is not good.
10.0
The room was lovely! So clean and was definitely worth the price we paid! Would 100% stay here again next time we visit!
Absolutely nothing 😁
9.0
Great location, lovely comfortable room, really clean and modern.
The pool was out of action due to refurb but I was aware when I booked it.
10.0
Perfect for Barbican
N/A
10.0
Customer service at night was stand off ish wasn’t helpful
8.0
Great location friendly staff rooms are modern and adequate
Some bits appear damaged in both rooms ie lights minor issues but was noted
8.0
Location
Car parking is expensive for hotel guests
8.0
Nice and comfortable
No iron and stain on the carpet
8.0
Our boys loved the kids room and pool table.
6.0
The breakfast was fantastic.
The pool was unavailable. No apology or discount given.
9.0
Clean and well organised.
Helpful and friendly staff
9.0
The room was good, big TV. The bed was comfortable, the location is great being within 5 minutes walking distance to the town centre. After checkout, you can leave your car on the secure carpark all day.
6.0
The bed was nice
It was a little dirty. What looked like floss on the toilet floor and the shower head was a bit scummy and the carpet had a luminous stain on which I know was their fault or would be easy to get out
7.0
We liked the central location with views over the River Foss and a pleasant riverside walk into town. Car parking on site although a bit expensive.
Our room was very clean and comfortable and the reception and bar area welcoming and cheery.
We did not have breakfast as we thought it was rather expensive at £18 per person, so we went out. We also thought the car parking expensive at £16 per day. Unfortunately the advertised swimming pool was closed for refurbishment, but the hotel did inform us of this in advance.
7.0
location and good bed
dirty coffee stains up the wall , toilet door was dirty and floor near bed was also dirty
9.0
Breakfast lovely
Shame the pool wasn’t working/being maintained
10.0
Very nice, clean hotel. Staff very friendly and helpful. Would definitely come back again.
10.0
Great staff, great hotel and great location
6.0
Very smart, warm
Understaffed, as ever nowadays. Shower not draining
9.0
La ubicación excelente y las personas de la recepción fueron muy amables en entregar información de la ciudad y donde comer
nada
5.0
Proximity to York centre (thats why we stayed there)
General lack of joined up thinking (simple things for you to fix) as follows
1) Why have expensive breakfast buffet and make us take the nice riverpath to one of the much cheaper cafes where they even served us? Just make yours a lot cheaper!
2) No "do not disturb" tab for the room so we came back mid day just when (non english speaking) room staff were therefore confused at when we would again be out of the room
3) Please please dont make us do the heavy lifting for registering to save a bob or two on you not changing our towels. Give us the discount for not changing them and make the fussy people register to pay more to have clean towels etc
4) Not obvious that river path means you start walking in the wrong direction to the blue bridge (put a sketch on the sign!)
8.0
Spacious and clean
Swimming pool was under maintenance which was one of the main reason why we booked, on our arrival we found out pool was closed and was very disappointed as this is the part my son looks forward to
7.0
The Location
The carpets were quite badly stained which spoilt what was an otherwise v clean room, it could have done with a professional carpet clean.
We also knew beforehand that the swimming pool was out of action due to refurbishment but didn't realise there was also work going on with the lifts which was a problem when our room was on the fourth floor.
9.0
Very clean. Quiet and convenient location
Late check-in (4.30) meant most people arrived at the same time so there was quite a wait at reception to check in.
5.0
Down stairs was very modern clean tidy great location very spacious also was a nice check out time at 11 usually it’s 10 so didn’t feel rushed
The rooms was not great our carpet was full of stains the shower wasn’t even clean didn’t realise till the next morning other wise I’d of complained our door to the fridge was hanging off was hard to open and close. I thought the rooms was rathe dated or needed a tidy up, also when we arrived we got caught behind a bus trip and was 1 members of at the desk which was a joke so we went to ask if anyone else could help as was only 2 of us, which eventually they did and 3 staff came from back and got us sorted.
10.0
Lovely reception
Large rooms
Friendly staff
Bathroom in need of update
9.0
Location brilliant, room spacious / clean and comfortable. Breakfast very good .
Stained carpets in bedroom a little put off. Had this before at same hotel
7.0
Breakfast was poor considering the price charged
No alternative offered e.g. Poached eggs
7.0
Central room good size
No bed sheet for pull out in junior suite and duvet was dirty
9.0
Really helpful staff, lovely hotel room, clean and comfortable
Not necessarily didnt like, but did order the bronze package (a bottle of wine and some treats from the chef) and rose petals beforehand, but when we got to the room it was just a bottle of wine (still enjoyable). Explained it to the staff the next morning and they were really helpful, refunded me for the rose petals and let us pick some treats from the sweet shop to take home.
9.0
Location & parking
Window was high up and small
5.0
Location was good
Pool wasn't available should have been informed on booking, bed really uncomfortable like sleeping on bricks , so hard.
7.0
Nice location. Breakfast good. 24/7 parking extra cost but happy to pay that in York
Staff allowing people to jump queue whilst waiting to check in was very disappointing. USB ports need fixed in room we stayed in to charge phones, iPads etc.
7.0
The room, location, bar and breakfast were good.
The evening meal was poor ( as usual) and over priced.
8.0
Really nice surprise - clean, welcoming and comfy - bedroom lovely - once we worked out where the sink was 😂😂
Check in time- 4.30 is too late - and £30 quoted to bring it forward an insult
Amps
FAQs
How much does this hotel cost compared to others in York?
The average price for a rental in York is $164 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel York Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel York Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel York Centre?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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