The Pier Hotel
About this hotel
Situated in Eastbourne, this attractive hotel for $105 per night is a great choice for your next break. The hotel is located centrally just across the road from the beach and Eastbourne Pier, and close to restaurants, bars and cafes.
Amenities
Kitchen / Kitchenette
Internet / Wifi
Balcony / Patio
TV
Beachfront / Waterfront
Family friendly
Map of Eastbourne
Reviews
3.6/5.0
Good(1,093 Reviews)
100% verified reviews
9.0
Location is fantastic, sea view & pier view in one go! Staff couldn’t be warmer, so welcoming and accommodating. Price is fair for location and breakfast (I stayed in a single room, cosy for the winter… it is perfect). Breakfast was great and served in a beautiful room. Bar is cosy, with some extra tables to admire the view. Bed was very comfy and good quality linen.
Grand decor at the ground floor could extend to the rooms, especially bathroom (single room, more specifically, needs a refresh). They’re on the right track redecorating it, with a great potential to look stunning, no matter the size of the room.
7.0
position
no lift
6.0
Good location. Convenient to town centre. Clean.
Unfortunately, we were were disappointed with our room (112). Lighting very poor in the room due to a large headboard obscuring a single window. Bed only accessible from one side and furnished with a tiny bedside table.
10.0
Very friendly staff
Lovely room
7.0
The room was sufficient and had all the amenities we needed.
The price was a little steep for the quality of the room.
3.0
Location
The Night Porter answered the door to me as I arrived late and left me waiting in the lobby for at least 10 minutes. He arrived back to finally check me in.
He then made the wrong transaction for the pre authorisation. I also didn’t sign anything!
The key kept getting stuck and wouldn’t open the door on several tries.
The towel sizes were ridiculous! The bath towel was so small. The shower wouldn’t hold in his holder ans it was broken and kept falling off spraying water all over the bathroom. I had to hold it in the end.
At breakfast, when making tea or coffee there was no hot water. The urn that was there for making pots of tea and coffee was not boiling.
6.0
Liked the comfy bed, cleanliness and hotel was well presented considering its age.
On check in useful information such as the front door locks at a certain time and how to get in, breakfast times, prices and that you should book. Didn't like that the desk had a built in USB slot for charging phones etc yet it did not work. One of the small lights in our room near bed did not work. The pumps for soap had nothing in it.
8.0
Really friendly and helpful reception staff; pleasantly surprised with the recent refurbishment
4.0
Central Location. Room was clean and OK for the price.
Demanded £50 deposit on arrival not mentioned on Booking.com. Mattress was cheap foam, too soft and very uncomfortable. Quality of the breakfast was very poor and service was bad. Ten minutes before someone appeared in the breakfast room to take the order when there was only two couples seated. Staff were very pleasant but seemed like they were understaffed that day and a bit stressed which wasn't their fault.
8.0
Excellent location;hotel is just across the Eastbourne pier.
Good value for the money.Hotel is clean and stylish.
6.0
Good
Nothing
2.0
Breakfast room nice
Had a tiny room with a view of a fire escape. Found it depressing and claustrophobic. Given that we discovered the hotel was closing the final day of our stay, and there were only 5 other people staying, you think they would have given an upgrade. No facilities eg the Bar closed as they were shutting down for 3 months. I had informed them I'd broken my ankle and struggled in a tiny room with heavy furniture.
10.0
breakfast being served, bar underneath and location
nothing
5.0
No shower curtain so could only use the bath
And hands down worst breakfast iv had at a hotel to date
5.0
Location was ok
The room layout needs to be rearranged, bathroom door needs to be able to close properly, no handwash and only half a toilet roll.
7.0
Very clean, well maintained property with lovely sitting area and bar. Staff very helpful and friendly.
Rooms very hot and needed to keep windows open/curtains all night. This made for an interrupted sleep as clock tower chimes throughout night and security lights flash on and off
8.0
great location and the entrance, dining and lounge area really well done up.
The elevator
10.0
A very nice Hotel, and definitely at a much higher level than any of its competitors that are situated around the Pier area
same
There's nothing really, even noise from inside the hotel with guests coming and going to their rooms,, isn't a problem here,
10.0
Beautiful room very clean and the bed was very cosy
There was not one thing i didnt like everything was exceptional
8.0
The location was good. Easy access to pier, beach, restaurants and shops. The only downside is the pier clock which rings every 15 minutes!! Luckily it stops over night 12 to 8. Breakfast was good with a hot option as well as cereal, croissants and toast. Tea coffee fruit juice also available. Room size a bit on the small side for two people and bed very low to the ground. Overall not bad for a short stay.
No restaurant on site as advertised.
8.0
Lovely rooms, great beds, great breakfasts options. Excellent location for the town and the beach.
The bathroom was a bit dated and the shower pressure was poor.
6.0
Location and check in
Rooms were very hot. Quite noisy ..lots of noise from other rooms.
Others in the Group had very small rooms
9.0
Comfy bed, quiet.
Nice breakfast.
Nice staff.
No where to hang anything
5.0
Location was good for Beachy Head Half marathon. Hotel was clean, staff were polite and friendly. Coffee maker in room. Comfy bed. Nice decor downstairs.
The photos on the website look great but certainly do not represent all the bedrooms. Some of our party had single rooms which were literally like cupboards only just getting a single bed and barely anything else in the room. The lift didn't work so had to find our way to rooms through various corridors and sets of stairs - could do with more room number signage and arrows to direct people. Please put brighter lighting in the bedrooms, it was very dingy yellow. Would I stay again... sorry no.
4.0
lovely location, lovely friendly staff who were very helpful even as we complained about the noise and they gave us a refund. ideal hotel for those who like to party.
single room was tiny and extremely hot plus it’s above a pub that has live music so if you want peace and quiet possibly not the best. breakfast was basic not a huge selection.
FAQs
How much does this hotel cost compared to others in Eastbourne?
The average price for a rental in Eastbourne is $108 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Pier Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Pier Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Pier Hotel?
We found 6 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, balcony / patio, tv, and beachfront / waterfront.
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