Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Amazing facilities and very good location. Beautiful seaview, comfortable large bed and quiet room as requested, perfect. The Dolphins (who are being phased out and very well cared for) were a tremendous highlight for us. All staff were amazingly welcoming, polite, smiley, helpful and caring. Fantastic cleaniless everywhere. Delicious food and ample variety and options in every restaurants. Utterly enjoyed our stay.
We booked late so could only get one room for four (our fault), meaning two teenagers on a sofa bed. The mattress was too thin and they could feel the sofa frame underneath so quite uncomfortable. But as soon as we queried it, someone came to change the mattress and all was fine thereafter. The Mexican restaurant/bar pool tables could use new cues which were in poor state after a busy peak season. But this is if we're really trying to find something wrong!
9 / 10Outstanding·Aug 2026
Staff were professional, respectful, and friendly!! Property was kept clean and probably the best beach in all of Cancun.
We liked everything about the property!!
10 / 10Outstanding·Jul 2026
Everything about this resort is completely amazing. The infrastructure, the cleanliness, the hospitality from the team. We needed to leave the hotel a little later and Odalys was very helpful and kind at the front desk, making it possible for us.
6 / 10Average·Aug 2025
Location was good.
The people throughout Cancún were exceptional.
The property restrictions to the pools was poor (no pool access in the evening). 2 jacuzzi/hot tubs were never hot only warm (possibly to accommodate children and those drinking heavily). Access was limited to 9pm. Stand up paddleboards were not available due to damage. Extra charge was requested for double kayaks. Ocean swimming and usage was limited to a small area. No ocean access in the evening.
Food was fine, but best at buffets (with wonderful attentive staff)
Extra, unidentified charges were required (not covered by booking.com). We had booked 2 rooms for family of 5 but they did not provide adjoining rooms (required significant additional charge). The 2 rooms provided were in separate buildings.
The Hyatt Ziva exercise program had exceptional trainers (Eduardo and Carlos) but limited availability.
The most entertaining part of Cancún are away from the property (Isla Muheres, Cenotes, Jungle Adventures, Mayan Sites).
The exceptional warm, friendly, helpful, considerate people of Cancún Mexico are an absolute blessing.
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Top rated by guests
9.2Outstanding
(551 Ratings)
"Everything about this resort is completely amazing. The infrastructure, the cleanliness, the hospitality from the team. We needed to leave the hotel a little later and Odalys was very helpful and kind..."
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