Apartment hotel in Milan
4-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment hotel
Central Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Ironing facilities
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Milan
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The staff were exceptional, accommodating and friendly
Nothing, it was wonderful.
7 / 10Good·Sep 2026
Location to Dumo can’t be beat
Overpriced for single night
10 / 10Outstanding·Sep 2026
The staff was great, I felt welcomed the moment I arrived.
Nothing
5 / 10·Aug 2026
good location about 5 min from the Duomo
A few days before our arrival, the hotel contacted us via WhatsApp and offered to move us to their new duplex studio. We declined because the nearest parking would have cost €40 per day and decided to keep our original booking.
When we arrived, we paid for our stay and were taken to a different room from the one we had booked. At that point, we had not been told that our room had been changed. We only went back to reception because we noticed that the room was not the one we had reserved and asked why. We were then told that we had received a “free upgrade.” We had not been informed about the change beforehand or given the opportunity to agree to it.
Our booked room was 29 m² on the first floor and included a private kitchen, fridge, kitchen utensils and a dining area. The room we received was only 25 m² on the fifth floor and had no private kitchen or fridge. Instead, there was only a shared fridge on the floor containing products for sale. We were told the “upgrade” was because the room was newer and had access to a shared balcony.
We asked to see our original room and were shown it, but it was already occupied by other guests. This, together with the WhatsApp offer to change our room before arrival, made us suspect that the hotel may have been overbooked and presented the room change as an “upgrade.”
We understand that unexpected situations can happen, especially during a holiday weekend. However, calling a smaller room with fewer amenities an upgrade was misleading. We had specifically booked a room with a private kitchen and fridge, and those amenities were important to us. We would have much preferred honest and transparent communication if our original room was no longer available.
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Top rated by guests
8.9Excellent
(1,599 Ratings)
"The staff were exceptional, accommodating and friendly"
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