Hotel in Florence
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Right on the Arno River bank, Plaza Hotel Lucchesi is a 10-minute walk from Piazza della Signoria. It features air-conditioned rooms, a 24-hour front desk and traditional restaurant.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
The staff are so friendly, especially reception and concierge. The rooftop pool also had a fantastic view and is a great facility, especially on a hot day as the pool is a cooler temperature. Room was lovely and spacious. There was complimentary water in the room and also given robes and slippers. I would stay here again if I went back to Florence
10 / 10Outstanding·Aug 2026
This hotel was awesome. The location was exceptional. Our room had the river view, which was nice. The highlight of this hotel was the rooftop. The rooftop had some amazing views of Florence and beyond. The staff were very helpful and kind.
Nothing to dislike.
10 / 10Outstanding·Aug 2026
We loved it. Amazing view from rooftop pool. Room was spacious and clean and the hotel was very modern
Nothing
6 / 10Average·May 2026
Breakfast buffet was very good.It was not included in the room price, but it was certainly worth the twenty two euros extra.
The beds were very comfortable and it was nice to have both a bathtub and a shower. The shower had a rainforest shower head.
The people at the concierge desk were very friendly, efficient, multilingual and helped us solve various problems.
A lady at the reception desk very cleverly helped me solve a problem with my credit card.
The only problem was a problem with the central heating. The weather in florence this month has been unusually cold. I complained to the housekeeping supervisor on my floor that the room and the bathroom were very cold in the morning. The housekeeping supervisor told me that the central heating had been turned off in the anticipation that the usual Italian spring warm weather would arrive, but it did not. She told me that nothing could be done. But I discovered later at the end of my stay from the front desk that room heaters, plug in heaters , could have been available to me to borrow during my stay. That should have been explained to me right at the beginning of my stay.
A smaller problem concerned the room service.
There was a misleading sign on the bedside table that said that the bar and room service were available until midnight. I tried to order food at 10 pm. However, the bar then explained that room service for food was finished at 9:30 PM and that the reference to midnight on the bedside table only concerned the drinks. I recommend that the hotel change the signs on the bedside tables to explain the difference between room service for food, which ends at 9.30 pm and room service for drinks, which goes until midnight.
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Top rated by guests
9Outstanding
(235 Ratings)
"The staff are so friendly, especially reception and concierge. The rooftop pool also had a fantastic view and is a great facility, especially on a hot day as the pool is a cooler temperature. Room was..."
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