Mercure Hotel München Neuperlach Süd
About this hotel
Nestled in Munich, this attractive hotel for $68 per night is a fantastic option for your next vacation. This non-smoking 4-star hotel in Munich’s quiet Perlach district offers free WiFi access and a beer garden. Guests enjoy direct transport links to the city centre.
Amenities
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Munich
Reviews
3.7/5.0
Good(1,967 Reviews)
100% verified reviews
10.0
Everything! I am a regular guest in this property
Nothing.. I am satisfied with everything😊
6.0
Overall, the hotel was OK. Room availability, etc. were fine. Room itself was OK.
The hotel especially the staff comes across as they don't care especially the staff. I thought I booked the breakfast while making the reservation but somehow I missed. For 5 days, the additional cost for breakfast was 50 Euros. After going to the breakfast area, I was told that my reservation does not have breakfast included. I requested the staff to include for which I'll pay extra but honor the upfront rate rather than each day (25 euros). The staff straight away said no. I requested to speak to the manager but they said they will do it and let me know. I don't believe he actually did check with the manager. The next morning when I asked he said he did and the manager said no. The manager was right there but talking to someone else and then she walked away. I requested again that I speak to her but he said she has a meeting. So I paid for the day and I see her out in 5 mins. Overall I did not want to beg her for the discounted breakfast but and it was a business trip so its not like l was paying it out of my pocket but left a bad feeling that in the hospitality industry this hotel does not care. I am going to be in Munich every 4-5 weeks for the remainder of the year but will only use this hotel as a measure of last resort.
Another thing, they do not have iron, body lotion, slip-ons in the room which I consider pretty basic.
8.0
Fehlender Toilettenpapierhalter beschädigte Zimmertür
1.0
friendly receptionist, good rooms
i booked and payed for a family room, but instead of that i received a normal room.
10.0
Everything is perfect. The staff was friendly, excellent food. The location is very close to a metro station.
1.0
I checked out 1 hour after arrival. This hotel should not be allowed to present itself as 4-stars in Europe
No AC, very limited amenities, and not too clean (stained, lipstick, lime in glasses in lobby and room) and unprofessional front desk staff
1.0
I booked a stay at this hotel and then was not able to stay. I called 10 times throughout the day, but nobody ever picked up. I also tried reaching out to both booking.com and the hotel itself via email, but received no response. After four days, I finally received an email from the hotel stating that my stay was marked as a no-show, and I would have to pay the full fee. While I understand that it was my mistake not being able to stay, I am shocked and disappointed by the complete lack of communication from the hotel. It would have been more acceptable if they had acknowledged the situation and explained that I needed to pay the fee due to my mistake. The lack of any response or assistance, even through other communication channels like Instagram, makes this a very bad experience, and I feel that it deserves even less than one star. It's concerning to think that they might treat guests this way in other situations, such as if someone forgets something at the hotel and needs to communicate with them.
Update: I wrote the same review on google and the hotel instead of explaining what happened went and submitted my review as hateful to take it down... I already submitted an apeal so its visible there again. This is the truth and its written politely so I dont see any reason why you try to take my reviews down...
6.0
Breakfast was fine. Garage parking.
No AC. The firedetector was covered seemed unsafe. Rooms are alittle outdated.
8.0
Good ratio price- quality. It was easy to reach from train station.We had all needed equipment.
Beds was unusual, not soft.
2.0
It was clean. The location.
We had to wait 40 minutes for the check-in at the reception. Staff was absolutely unorganized. As we were tired extremely tired, this was very negative experience. Staff was talking on the phone and laughing, while we waited.
7.0
The room itself was fine. What we really liked was the easy access to the Neuperlach Süd subway station. This made is simple to get to the city center and enjoy the sites.
4.0
the location
the room was too hot, they put me in the farest room in the whole floor i had to walk a lot and open three doors to get there, there was no air what so ever and the vandlation too loud
10.0
Lication is amazing, only 3 min walking distance to U5, quite Neighborhood, room is big and has everything you need.
Everyone there is very friendly and helpful, they will walk the extra mile to make your stay confortable, they are ready to help and give you any advice you may need, specially Maribel, she was a great help every time l am staying there.
This was my 2nd stay in Mercure, and it will be my future stay in Munich.
Nothing
4.0
You can leave your luggage
Water at the reception that you can drink for free
In twin room beds were put together
Very bad hairdryer
No spoons only 2 wooden sticks
Floor was dirty
No slippers
Old plastic kettle
No conditioner
Thin walls
5.0
I like the breakfast and the art works around the hotel.
- No bottle of water in the room
- the volume on the TV wouldn't go any lower than 7, that was too loud.
- the room wasn't cleaned properly, especially the floors. Dirty
- some of the staff were not very nice.
- room was very stuffy
1.0
when we arrived to the room, we called reception because the air could not be adjusted. it was cold and the fan made a lot of noise. we were told “sorry, we cannot turn off the fan because it would turn off all rooms. we cannot change your room”. not a 4 star experience and not happy. we were cold and it was noisy.
8.0
Tidy room with internet.
Breakfast was a bit chaotic. Wasn't sure if there was a process associated with that.
10.0
Stuff were very friendly and helpful, as my trips are usually very short and l don't have time for shopping normally l am ordering few stuff online and send it to my hotel, they received everything and kept it till my arrival, they answered all my questions for city guidelines and transportation to make my trip easier, room is very clean and quiet, hotel is only few minutes away from tube station, it was easy to reach even with my big luggage .
Thank you Maribelle😊
Nothing
7.0
There was nothing wrong, everything worked
The hotel is slightly outdated
10.0
Very nice hotel, clean, kinde staff, comfortable roomes
Good location, very close to ubahn, shopping mall,
Parking in garage was too expensive
Street parking is not reliable
8.0
Nice friendly barman (old guy)
Fitness was closed in the morning..
FAQs
How much does this hotel cost compared to others in Munich?
The average price for a rental in Munich is $82 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Hotel München Neuperlach Süd. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel München Neuperlach Süd pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hotel München Neuperlach Süd?
We found 9 amenities for this rental. This includes pets allowed, internet / wifi, parking, laundry, and balcony / patio.
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