Elaf Al Mashaer Hotel Makkah
About this hotel
Situated in Mecca, this charming hotel for $86 per night is a fantastic option for your next break. Elaf Al Mashaer offers non-smoking rooms with free Wi-Fi and fresh pastries in its lobby lounge. Located on Ajyad Road, the hotel is just over 400 metres from the Al-Masjid al-Ḥarām.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Mecca
Reviews
3.9/5.0
Good(9,449 Reviews)
100% verified reviews
10.0
القرب من الحرم
صغر الغرفه وغلاء الموقع
10.0
So close to Haram
Excellent Staff
Excellent services
Excellent experience
2.0
الموظفون
لا يوجد اطلالة على الحرم (لا يجب تصنيفها بكل الاحوال كإطلالة جزئية على الحرم) لان الفندق صف ثاني حسب الواقع وإفادة الاستقبال ويعزون الخطأ الى بوكنج
المطاعم مخصصة لفئة معينة من النزلاء ولا يوجد خيارات في نوعية الاطعمة المقدمة
الغرفة بها 4 أسرّة ( وليس حسب الحجز بالغين وطفل) ما زاد ضيق مساحة الغرفة
ضيق مساحة دورة المياه لدرجة عدم الراحة
عدم نظافة فرش الغرفة ومفارش واغطية الأسِرًة
1.0
Horrible hotel. Must stay away from it. Management is a disaster. Don't have any basic training for customer service. Messed up our 4 family rooms that we booked. Double charged us and now we are struggling to get our refund. The whole umrah experience was ruined by their disastrous customer handling
From the Booking to room assignments to check out and payment was a nightmare with this hotel.
Worst part is that Booking.com wouldn't provide any help. They are just happy enjoying their commission. What a shame business.
9.0
The location is perfect right in front of Haram at the end of Ajyad Street, with Abraj Zamzam and abraj el Safa 2 mins walk from the hotel for the food.
The door lock was not working properly I called several times to fix it, and someone already came and fix but the problem still existed. which was quite frustrating after getting back tired from Umrah.
10.0
Everything was perfect! The staff and the rooms and the location. Abeer at the reception was very helpful and friendly!
7.0
I liked the location as near to haram. Hotel was neat and clean. The staff was friendly and helpful. Elevators are very good and we did not had to wait long for them.
The price of room was outrageously high as compared with facilities and comfort. The bed for my son was terrible and not appropriate. Wifi was not working properly as well. The room was very noisy as honks and horns of cars were audible in the room.
6.0
Location
Parking is very costly which is understandable, but i parked the car and the day after i was blocked , i had to white for while to be able to move the car.
They should not allowed people when there is no place to park.
1.0
Nothing. Absolute disaster stay. We booked 4 rooms. They had no sense and gave us all 4 rooms on different floors. Staff was not cooperative at all. They couldn't communicate in English. Initially they couldn't charge my two different credit cards and made me pay full amounts in advance through my bank account. Then they also charged the credit cards.
Terrible establishment. Elaf must be ashamed of running such a horrible facility.
Booking was a disaster. They have no clue how to accommodate families. Kept denying our requests for help. Every staff member at the front desk treated us badly.
I also hold Booking.com responsible. They must thoroughly check the hotel and it's capabilities to house guests. I have totally lost faith in Booking.com and will be shopping other sites.
10.0
اشكرهم على حسن الضيافه فوقهم الله وبارك لهم
8.0
تعامل الموظفين ونظافة الفندق
لاشيء
9.0
Close to Haram, Staff were amazing. The staff looking after the dining are amazing especially Brother Muhammad and the Chef they are absolute credit to Hotel Elaf Al Mashaer. we want to thank them for looking after us and really going out of their way to accommodate us.
cleaning standards need to be looked into massively.
9.0
Location near haram and room ery clean
Restaurant not open at dinner time
Also if can get breakfast with room resevation
Only order by phone
8.0
very clean property with friendly staff.
Not very close to Haram if you have children of elderly parents with you.
9.0
the property located in close to El Haram walking distance close to everything
it was expensive for shorter stay
7.0
Overall it was good and comfortable.reception staff was quite good and welcoming.checkin was really smooth.Room service was really good especially Abdul Hannan was effecient and helpful.Overall good value for money just need to deep clean the bathroom.
7.0
we only stayed for 2 nights. location is good. only 3-4mins walk to Haram.
Drainage system needs to be looked at as it stinks in the bathroom. carpets are outdated and too old for a 5 star hotel. table glasses had cracks which is dangerous especially if you have a child. some usb charging port doesn’t work. need more lighting in the room as it’s too dark. need lots of improvements.
9.0
Welcoming staff with will to serve humbly.
Comfortable room with all needed kitchenette tools and toiletries.
Close to Haram.
the windows opening on the city with noise of construction works and smell of restaurants around.
9.0
clean prestige and welcomed
Little late response when call servo
9.0
Excellent experience good location very near to alharam just two minutes walk large room compared to other hoterls in mecca clean and comfortable room friendly staff very helpful check in takes no more than 10 minutes
I would like to come again
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is $39 per night. This rental is $47 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Elaf Al Mashaer Hotel Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Elaf Al Mashaer Hotel Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Elaf Al Mashaer Hotel Makkah?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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