Hotel in Krakow
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located 5 minutes’ walk from Kraków’s Main Market Square and just 10 minutes’ walk from the Kazimierz Jewish District, this 5-star Holiday Inn Kraków City Center offers spacious rooms with tea/coffee facilities and free internet.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Krakow
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Great location, very near to the plants and centre. Gook breakfast, large comfortable room
10 / 10Outstanding·Jul 2026
Location
7 / 10Good·Jun 2026
The hotel was clean, well-maintained, and in a good location. The room was comfortable, and the staff were friendly and professional. We also appreciated the apology and fruit basket after the housekeeping misunderstanding.
However, there was an unpleasant smell in the room throughout our stay, which negatively affected the overall experience. In addition, our room was not cleaned on one day because a "Do Not Disturb" sign had apparently been left outside our door even though we had not placed it there. While the issue was addressed professionally, these factors unfortunately detracted from an otherwise enjoyable stay.
The main issue was an unpleasant smell in the room, which was present throughout our stay and significantly affected our overall experience.
We also had a housekeeping issue when our room was not cleaned for one day because a "Do Not Disturb" sign had apparently been placed outside our door, even though we had not put it there. While the hotel apologized and provided a fruit basket the following day, the situation was still disappointing.
These issues unfortunately detracted from what would otherwise have been a very pleasant stay.
6 / 10Average·Jul 2026
The location was good and it wasn’t too long of a walk to get to the main square.
My room was designed for a tall person. I’ve never seen a closet like it. I could barely reach the hangers. I decided not to use it. The bathtub was set so high I could barely climb around to get in or out. A shower would have been so much better, but I wasn’t asked for a preference. There was a charge for breakfast. It was around $20.00. I left a review before I left the hotel. One employee challenged me when I was checking out. I felt that it was inappropriate.
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Top rated by guests
8.7Excellent
(1,347 Ratings)
"Great location, very near to the plants and centre. Gook breakfast, large comfortable room"
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