NH Collection Madrid Palacio de Tepa
About this hotel
Located in Centro, this lovely hotel for $86 per night is a fantastic option for your next vacation. Set in a restored, 19th-century palace, NH Collection Madrid Palacio de Tepa offers a 24-hour gym, free WiFi and on-site restaurant. Puerta del Sol is 350 metres away.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Centro
Reviews
4.3/5.0
Excellent(1,284 Reviews)
100% verified reviews
10.0
I stayed for 5 days in a Junior Suites (45 sm), the suites are either split level (Duplex), or on a single floor level with curved ceilings. I had the single floor level suite with sofa. The bathroom had rain shower without bathtub. The windows were distinctive of curved “black steel” French windows, with white wooden doors functioning like curtains (shut the door to enjoy privacy). My suite was on the 1st floor and with a close view of the street. The room was classic and grand. I really liked the electric towel drying rack, with temperature control mounted on the wall which functions from 7 pm - 10 am for any quick washes. Overall, great stay. Quiet hotel.
SEE photos
Bathroom size is relatively smaller to the overall room size.
10.0
La atención y la amabilidad del personal.
Nada reseñable
8.0
location of hotel and breakfast, friendly reception staff.
bathroom a bit tired.
10.0
Hôtel très bien placé, entre le Palais Royal et le jardin botanique, restaurants et quartiers animés à deux pas, n’hésitez pas.
7.0
Hôtel bien situé à 15 mn de Gran Via et du Prado. Literie très confortable. Chambre spacieuse avec mini bar, cafetière nespresso et bouilloire
Impossible de changer la température de la chambre. Le sèche serviette ne fonctionnait pas. Le restaurant est assez triste. Malgré la présence de plusieurs bouteilles de Cava pour accueillir les voyageurs, on ne m’a rien proposé. La salle de sport est plus que basique dommage pour un hôtel de cette catégorie. On ne m’a pas demandé comment c’était passé mon séjour lors du checkout.
7.0
La ubicación
Tuvimos que cambiar de habitación la primera noche porque era fría y ruidosa. La segunda habitación era interior. Mejor sensación térmica pero estaba contigua a un edificio donde había un bar con música en vivo por la noche. Tuvimos concierto viernes y sábado por la noche hasta las 23,30 horas. Y otra cosa rara es que la habitación tenía pocos muebles, por ejemplo no había escritorio.
10.0
Perfect location, lovely room with little balcony. Cafe outside to sit and have a beer in the evening and a lovely simple breakfast of coffee and tostada. Easy walk to all the sights as very centrally located.
9.0
room, location, taxi, personnel professionality,
towels were not soft
8.0
1- Location
2- breakfast restaurant
3- entrance lobby with stone domes
4- room size and layout was great
5- full size windows to the street was a pleasant element
6- attention to little details such as cell phone changing sockets, multiple power outlet, full Ht mirror
1- Design of corridors not matching the historical appearance of hotel
2- corridors are stone which makes it noisy when people use it
3- washroom is missing storage for towels; small coffee table is not effective
7.0
Asked for double bed, and ended up with 2 singles- which was uncomfortable. Pointed out my partner was vegan on booking when Asked for any special requirements, on arrival rang down and pointed only dairy long life milk, to which they sent up a pot of hot soya milk! Told them just need cold soya milk and so they then sent up a jug of cold soya milk for which they charged us 2 euros 90. I just think a guest should not be penalised for their diatary requirements, and why are we asked to state requests before arrival if hotel does not act.
Management did not listen to requests before arrival. I blame the management for this as the actual staff we met were excellent. Why ask for requests if do not act
10.0
Good central location
Air conditioning in room was set centrally by hotel rather than individually by room. This was quickly addressed by staff and room temperature adjusted to suit.
8.0
great location and the front office staff very good.
housekeeping needs a bit more attention to detail.
9.0
Staff so friendly AND accommodating - didn't like initial room and they changed for better room at no charge. Breakfast great. Location great. Beds comfortable. Actually, there was nothing I didn't like (after the room switch!)
I'm very critical but I couldn't think of anything negative - sorry!
7.0
perfect location and great hospitality. staff are super.
air condition in rooms not cooling. tv channels options are limited. Wi-Fi speed are not that good.
6.0
Bed super hard and pillows too hard.
10.0
Great location, spotless and friendly staff
Nothing
10.0
Customer service
9.0
The location.
Noises from the other rooms.
7.0
we like the room and they have good room service
We didn’t like that we booked one suite and got there and were placed in another smaller cave looking room. we could hear the street noise from our room. The breakfast wasn’t as great as other 5 star restaurant. We asked for the omelette and the egg was still raw on the inside and burnt on the outside. not many choices for kids
8.0
Quiet and good location
10.0
Great service
9.0
Fantastic staff in great location. Nice room and hotel
Nothing really
10.0
great location, excellent staff
nothing
8.0
Very good breakfast, lots of choice.
The room was apparently a superior room costing just under 300 euros for one night. The room was a good size but a bit dreary. Bathroom fine but not ultra modern. Shower over the bath, not a walk in shower.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is $86 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at NH Collection Madrid Palacio de Tepa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is NH Collection Madrid Palacio de Tepa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at NH Collection Madrid Palacio de Tepa?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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