Sofitel Gold Coast Broadbeach

Sofitel Gold Coast Broadbeach Hotel in Gold Coast

About this hotel

Situated in Gold Coast, this attractive hotel for $147 per night is a fantastic choice for your next break. Located in the heart of Broadbeach and just 300 metres from patrolled beaches, Sofitel Gold Coast Broadbeach offers luxury guest rooms, with breathtaking views of the Pacific Ocean or hinterland.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Gold Coast

Nearby attractions

Go Ballooning

0.18 miles

Currumbin Wildlife Sanctuary

8.10 miles

Best of All Lookout

17.88 miles

Warner Bros. Movie World

11.14 miles

Sofitel Gold Coast Broadbeach

3.9

Good(754 Reviews)

Hotel in Gold Coast

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Gold Coast

Nearby attractions

Go Ballooning

0.18 miles

Currumbin Wildlife Sanctuary

8.10 miles

Best of All Lookout

17.88 miles

Warner Bros. Movie World

11.14 miles

Reviews

3.9/5.0

Good(754 Reviews)

100% verified reviews

8.0

Mar 2024

lovely

Breakfast, Pool and Location are best.

Hotel is getting old and needs a renovation.

10.0

Mar 2024

Fantastic

The room was so clean and tidy and the whole hotel has a beautiful smell and looks appealing and inviting. Service was 10/10

Nothing

3.0

Feb 2024

Disappointed.

Location

Room 81 supposed to be fine dining, it wasn't. Ran out of one main meal. Forgot our entrees. Had to pour our own wine. Room had a funky smell. Carpet was bare and had threads. No eggs, bacon or hash browns at buffet Breakfast. Paid $90.00 for 2 pineapple juices and 2 coffees. The coffees tasted like soapy water. We left to find breakfast elsewhere.

10.0

Jan 2024

Best breakfast buffet ever, a great hotel!

Everything was great, especially the breakfast.

The parking lot is difficult to navigate.

10.0

Jan 2024

It was easy and great location!

As an electric car owner having charging conveniently is very important for me

Car park is often full and a little difficult to navigate

10.0

Jan 2024

great place to stay for a work trip

location & very modern

the aircon did t seem to be working well in the grand ballroom. Too hot & stuffy. major language barrier with some of the wit staff

8.0

Jan 2024

Great location with excellent access to beaches and restaurants, comfortable overall.

The location is excellent, easy access to the beach and restaurants. The room was comfortable enough, decent size and good amenities. The pool area was a highlight.

The lifts were extremely slow, it looked like a few were shut off despite being a busy weekend. The place is feeling a little dated - asking $25/day for wi-fi and no access to Netflix etc which are standard inclusions in most places these days.

8.0

Jan 2024

Overall lovely stay in a great location. Could do with an update in the bathrooms.

Great location, rooms could do with a update especially the bathrooms.

bathroom

9.0

Jan 2024

Great service - lovely location.

Service great

But high in price

8.0

Jan 2024

Great stay!

Fantastic pool area and hotel in great location

The pillows were too soft for a side sleeper. I put a towel under to support my neck

8.0

Jan 2024

Pleasant stay but requires remodelation

Staff, meals

Mould smell in the room Facilities are old and they look tired Pool area also required a lot of maintenance to be at Sofitel standard

3.0

Jan 2024

Sofitel Broadbeach fails at every step of the experience

Location of the property is spot on, that’s about the only thing this hotel has going for it.

Where to begin, for $600/night I expected more from this hotel and this brand of hotel. I’ve stayed at many Sofitel’s over the years and it’s never disappointed- but this one! Check in process was an absolute nightmare, we had to wait for over an hour after our “check in time” and they kept giving us drink vouchers each time we went up to see if the room was ready - thank you but a drink voucher doesn’t cut it. We ended up giving away your drink vouchers as the facilities you have are awful. One normal looking bar was always closed and the other was a gaming facility! lol .. Secondly - the breakfast - with lack of choice as a starting comment - smelly black looking towels that are sitting under the window outside on the balcony section to collect the moisture , I can’t believe you actually allow that. To finding out black stained eggs in your scrambled eggs , we just couldn’t stay there to eat again . We had to go out every morning. To the check out process - facing the staff who were looking down as i approved the desk and I then stood there for solid 5 mins before one of your stuff bothered to help me and then proceeded to tell me that “he was doing something “ , never actually smiled, asked me how I am nor asked how my stay was and just mumbled something about a return of the deposit- seriously - how bad can you be !! Being on front desk and checking your guests in and out and acknowledging them is YOUR ONLY JOB!

8.0

Jan 2024

Séjour agréable dans un hôtel idéalement situé

Simple d’accès, parking pour la voiture assez grand La chambre vue sur l'océan était grande et agréable L’hôtel était calme La situation exceptionnelle ❤️ Petit déjeuner super

Le parking est cher

7.0

Jan 2024

Enjoyable.

Location was excellent property has aged and needs updating and some areas cleaning. I do not believe this establishment warrants the price charged and in my opinion is a 3.5 star hotel. Enjoyable overall but room for improvement.

I thought the breakfast facility service was good. I believe a lot of maintenance is required example stand on level three and look down to reception, i think you will agree self explanantory.

5.0

Jan 2024

可もなく不可もなし、ごく普通の滞在でした。

ロケーション

バスルーム

1.0

Jan 2024

Don't do it

The games room down stairs. What we could use if the pool. The waiters at pool area absolutely beautiful.

God where do I start. The rude staff. Horrible disgusting food. The filth in the rooms. No disability access.

1.0

Jan 2024

Misleading information

I booked river views for new years but can only see a roof.i complained to the staff. there reply was that because you were on a lower level you can't see the river. misleading information

6.0

Jan 2024

Good but not as good as I expected.

Room and pool was nice. Restaurant, bar and concierge were great.

Receptionists could've been nicer and more helpful.

4.0

Jan 2024

Expecting a 5 star stay but disappointed.

Superb breakfast, pool was good. Cleanliness was good.

Water blockage during shower, very small shower cabin, toilet flushing was not strong, no ample space for luggage. Bed was sagged in the middle, looks very old and some parts was torn as well, pillows were uncomfortable and too old as well,

10.0

Dec 2023

Excellent. Would love to stay longer.

Proximity to restaurants, bars and beach. All staff were polite and helpful.

Top up coffee,tea and milk daily.

8.0

Dec 2023

位置好，舒服

位置非常好

没有牙刷，设备陈旧

7.0

Dec 2023

Great location.

Location

Bathrooms not cleaned to standard, dusty, grout dirty and marks on walls. Swimming pool floor needs to be cleaned, lots of sand and debris floating around

4.0

Dec 2023

The hotel is charging for every single facilities

The hotel is in a very convenient location for food and shopping.

The hotel did not provide the basic amenities to customers. Guests are expected to pay their own drinking water, wifi internet and watching tv.

2.0

Dec 2023

location great but definitely not 5 stars hotel!!

The hotel's cost is notably high in relation to its average quality, and it did not give us the impression of a 5-star establishment. The bathrooms, featuring old and dirty tiles, were of notably inferior quality. The quality and age of the curtains is very poor. It was surprising to find ourselves charged for internet access, especially considering that, in 2023, nearly every hotel provides free wifi. The room service was very average as we even found in the wardrobe a jacket from the previous occupant and already opened and half drunk bottle in the fridge. The overall experience, given the expenses incurred, did not align with the expectation of a luxurious stay. Our stay was genuinely disappointing.

1.0

Dec 2023

Terrible customer service

Nothing. Smells as soon as I entered.

Smells. Staff was rude.

5.0

Dec 2023

Location was the best part of the stay.

The bed was comfortable and the location was great.

Expensive wifi, extra charges for parking, one pillow per person, only two mugs and no bowls in the room, pool was not ideal for small children at all and the food and beverage for the pool area was very very limited.

6.0

Dec 2023

Worst Sofitel I have ever stayed at. I’ve stayed at 30+ properties

Nothing

Rooms so dated Lifts smell like an old vacuum cleaner Carpet on my level ( 12) hadn’t been vacuumed in days

8.0

Dec 2023

Can't wait to go back

Loved the swimming pool and the delicious meal at Room 81

Had a meal as part of a conference in the Broadbeach Room, would rate this very poorly. Was below average, overpriced and I went to bed hungry.

8.0

Dec 2023

Great location, Nice and friendly staff

Fantastic location, close to Pacific Fair, Beach, Bars and Cafe's etc. Staff were very helpful and polite Gym was good but a little small Breakfast was good Pool area is also good

The beds were uncomfortable. If it is called a King Room it should be a King bed not 2 Single beds pushed together. Pillows were too soft and uncomfortable.

8.0

Dec 2023

Great location hotel with fantastic pool and comfortable beds and very clean rooms

The pool is really lovely and the location fantastic

It is a bit dated.

10.0

Sep 2023

Exceptional

Everything

9.0

Sep 2023

Exceeded expectations, would recommend.

This hotel is value for money and don't let the rogue negative comments on the reviews page mislead you. I had made the mistake of reading the reviews and definitely got a false impression, which makes me think they're potentially lies or spam accounts. The Sofitel Broadbeach has great/helpful staff, clean/modern rooms, high spec Balmain amenities and is in the perfect location. The beds are comfortable, pillows are of good consistency (don't deflate when you lie down) and housekeeping do a nice job cleaning up daily. The only comment I would say is that for some people who may have stayed in a high-end 5 star e.g. Park Hyatt, this isn't that; but it is still 5 star.

No real comments here, as everything exceeded my expectations. Perhaps the only thing is that they charge >$20 per day for WiFi, which makes no sense in today's tech environment. However, for most of us with unlimited data, this isn't an issue.

10.0

Aug 2023

It was a very enjoyable experience with wonderful staff and great location

It’s convenient and the staff were amazing

There’s nothing I didn’t like

6.0

Aug 2023

Pleasant

Laundry service downstairs. Friendly staff. Convenience to beach and restaurants and trams and bus station.

This hotel needs some updates. The lobby is beautiful but the rooms are very old and the laundry room needs updating.

8.0

Aug 2023

Always an awesome place to stay.. I left my jacket,phoned them..Housekeeping had put it away for me..Very Grateful 🙏

Location,cleanliness and staff!

6.0

Aug 2023

A nice stay at the Sofitel but I was expecting higher quality service.

The room was lovely and clean and located in a great position in Broadbeach. The pool and outdoor area was lovely and we enjoyed the beautiful buffet breakfast.

We booked a double room with river view but there was no view of the river. We were looking over a roof and into a restaurant. The deck was very small and not really user friendly. Prior to our arrival, we were advised by email there was car parking at the hotel which was one of the primary reasons we chose the Sofitel. When we arrived the lady at the desk advised us the car park was full as all rooms were booked that night. When I queried why our room didn’t have a carpark, I received advice that car parks weren’t assigned to rooms and some guests may have taken more than one car parking spot. The only resolution provided to me was to park my car at the local Oasis shopping centre down the street which had free 3hr parking. The suggestion was I could move it every 3hrs and at this time it was 7pm at night. I didn’t feel comfortable leaving my car in an unknown car park and moving it 3 hourly through the night. Other suggestions were that I park in other hotel car parks for the night and walk back to the Sofitel. I was very disappointed with the lack of support I received from the desk. I asked if I could leave my car at the lobby outside of reception for a few hrs and return to see if car parking spots had become available. I returned to the desk at 10.30pm and was told there were still no spots available. Fortunately, a lovely man working at the concierge offered his assistance and took my keys over night so that he could park my car for me when a spot became available.

FAQs

How much does this hotel cost compared to others in Gold Coast?

The average price for a rental in Gold Coast is $161 per night. This rental is $14 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sofitel Gold Coast Broadbeach. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sofitel Gold Coast Broadbeach. Enjoy the water!

Is Sofitel Gold Coast Broadbeach pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofitel Gold Coast Broadbeach?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Gold Coast

Explore all rentals in Gold Coast

4.3

Excellent(489 Reviews)

Sofitel Gold Coast Broadbeach

About this hotel

Amenities

Map of Gold Coast

Nearby attractions

Sofitel Gold Coast Broadbeach

Hotel in Gold Coast

Reasons to book

About this hotel

Amenities

Map of Gold Coast

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Gold Coast?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sofitel Gold Coast Broadbeach pet friendly?

What amenities are available at Sofitel Gold Coast Broadbeach?

Explore similar vacation rentals in Gold Coast

Gold Coast travel inspiration

Related vacation destinations

Keep exploring