Hotel in Vienna
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
The family-run City Pension is located in Vienna city center, a 2-minute walk from Saint Stephen´s Square, Schwedenplatz and Kärntner Straße Shopping Street. Free WiFi is available.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Vienna
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Great location in the 1st district, walking distance to everything I chose to do. Self check-in was great and I found out later that they actually will keep your bags if you have to checkout with some time remaining in Vienna. I ended up using another service close to the train station, but it's nice that they offer that. I had quite a heavy bag, so the elevator to the mezzanine level was nice to have.
The room is very small, but it is appropriately described in the listing, so that's expected. The hot water kettle didn't work, but I didn't really care, so didn't complain about it. Also you would have to fill it in the shower because it wouldn't fit under the faucet in the bathroom.
8 / 10Excellent·Aug 2026
Loved the location and the shower pressure was fantastic. Nice and very helpful staff.
Shower head was not set to hit your body so you had to hold the hand hold. Base from music could be heard from nightclub on next block. There was only one towel and no soap or shampoo in the room although staff fixed this quickly. The coffee maker also was a little finicky and malfunctioned spilling water/coffee on the tray.
8 / 10Excellent·Jul 2026
The hotel's place was very close to Stephansplatz, the shopping district, and the palace. I enjoyed my stay at the pension house. They were able to accommodate me for an additional night due to flight changes, so that was very helpful especially since I arrived very late at night. The customer service team was also very responsive. I asked about restaurant recommendations and they were able to provide me with that.
There was a bit of a miscommunication about which restaurant had the best schnitzel and I was led to an Asian restaurant, but they got that cleared up. This was notable because Vienna can be a pricey trip.
6 / 10Average·Dec 2025
Location
Cramped
$$$$
Top rated by guests
8.6Excellent
(1,161 Ratings)
"The contactless check in process is seamless, the air con was on already was lovely as it was a sunny day. Good location to be close to the buzz but just far enough to escape if you need. We would bo..."
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