SureStay Plus Hotel by Best Western Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg Hotel in Gatlinburg

About this hotel

Located in Gatlinburg, this attractive hotel for $126 per night is a fantastic option for your next trip. Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

7.06 miles

Dollywood

6.06 miles

Ripley's Aquarium of the Smokies

0.78 miles

Mingo Falls

18.55 miles

SureStay Plus Hotel by Best Western Gatlinburg

3.8

Good(1,634 Reviews)

Hotel in Gatlinburg, TN

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

7.06 miles

Dollywood

6.06 miles

Ripley's Aquarium of the Smokies

0.78 miles

Mingo Falls

18.55 miles

Reviews

3.8/5.0

Good(1,634 Reviews)

100% verified reviews

6.0

Mar 2024

We would stay there again, if our primary choices were booked up.

The room was clean and the hotel was in a great location. The breakfast was just okay.

The woman in the lobby that checked us in was extremely rude to me and my wife on different occasions throughout our stay. There was no place in the room to hang your bath towels.

10.0

Mar 2024

Excellent place to stay

Great place to stay. Everyone was friendly especially the desk clerks. The rooms was comfortable size and very clean. Loved the creek right off our balcony.

8.0

Mar 2024

Good hotel for a any kind of trip.

clean comfortable room with very good amenities, loved the balcony overview of the creek. They had decent breakfast bar, but it was grab n go due to the circus,...

dont like soft pillows and needed a thicker blanket

10.0

Dec 2023

Very nice, clean, good breakfast and staff was friendly.

Front desk was very nice and cordial. Breakfast was good and the gentlemen who worked it was ver very friendly.

Loved it

7.0

Dec 2023

Great value

Room was very comfortable and the beds were great. The breakfast was good and the coffee was great. The location is fine at the end of the Gatlinburg Parkway.

The room wasn't serviced and the coffee wasn't replaced. The pancake maker was out of order on the second morning. It was a little lisy with road noise at times. But overall it was very satisfactory for the price point.

9.0

Jun 2023

Wonderful stay and awesome location!

The location was great, room was clean and breakfast was good!

8.0

Jun 2023

Good stay. everything is at a walking distance. very quiet atmosphere

location for sure.

a bit old and outdated.

9.0

Jun 2023

Loved the room.I brought 3 of my kids and we had plenty of room.

The location was awesome so close to the skylight bridge.

The breakfast was just Ok. Eggs weren't good but they did have cereal for my 9 year old that is a picky eater.

10.0

Jun 2023

Exceptional

The whole experience was great!!!! One of the best things was the breakfast. You offered a great selection and everything was great. Will definitely be back!!!! Loved the deck overlooking the River.

Everything was great!!!

10.0

Jun 2023

Perfect

Everything was great!

10.0

May 2023

My stay was romantic and perfect.

Bed was super comfortable. The sound of the River was relaxing and made everything so enjoyable. It’s about a 3-5 min walk from the better part of the strip but it’s not bad

1.0

May 2023

go somewhere else.

the river view

dirty, outdated, location, room was filthy. building and rooms beed tlc.

9.0

May 2023

Mother’s Day weekend we came down for a basketball tournament

the room was big and comfortable

housekeeping need to do a better job because it was food and spills left in the refrigerator.

3.0

May 2023

no worth the price

location

stained beds,bath towels,super dirty microwave and shower floor also dirty bed never made during the whole stay and management came out with some rules of cleaning I never heard before in another hotels.overall won’t recommend this property at all after our bad experience.

10.0

May 2023

short stop on our way to main destination for out of town trip. was perfect location to shops and tourist area. quiet on

great location near downtown and restaurants

nothing

2.0

Mar 2023

I would not be returning or recommending this hotel. It needs a better cleaning service.

Staff

Cleaning isn’t detailed, I found hair on the pillows and in the shower, multiple stains on the sofa bed which made it seem as if that mattress has not been changed for years. No water anywhere in the hotel not in the breakfast area or the vending machine. My fridge door was broken and sitting to the side where it could have easily fallen on my two year old daughter.

9.0

Mar 2023

Superb

River view

The price

10.0

Mar 2023

Exceptional

Room was very spacious. It looked like there were 2 rooms put together.

7.0

Mar 2023

Good

The balcony

The location

4.0

Jan 2023

Won't recommend

The bed and pillows were comfortable, and the bathroom was nice

The sheets on the bed were gross. They looked dirty and it made us question our choice about the room. The lady behind the desk stayed on her cellphone while customers were checking in.. I had to ask for clean sheets for our bed.

10.0

Jan 2023

Exceptional

The room size and TV was big. The breakfast was great.

Nobody at front desk. Both times I went down.

10.0

Jan 2023

we enjoyed our stay. breakfast was good, pancakes, eggs, sausages, muffins,oatmeal, fruit and yogurt. some grab n go thi

The property was very clean!

7.0

Jan 2023

Great Vaule BUT Unclean Room!

The staff was really friendly and accomidating. The breakfast was good, with an ok amount of opptions (the automatic pancake maker was amazing). The location was very close to all attractions, it was within walking distance of the 'Parkway' which contained a vairitey of shops, restaurnauts and attractions. It was also an extremly good vaule.

I had to take stars off because the room though a great size felt VERY UNCLEAN. There was a fold-away bed happazardly set off to the side, like the previous occupents requested it but the staff didnt remove it. The futon was broken, felt dirty to the touch and even had an empty cheeto package shoved within the cushions . The carpet was also unvacumed, had debry on it. --The uncleanliness was. off putting and quite disapointing. I feel as though the housekeeping staff needs to pay ALOT better attetion to details.

FAQs

How much does this hotel cost compared to others in Gatlinburg?

The average price for a rental in Gatlinburg is $231 per night. This rental is $105 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Gatlinburg. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western Gatlinburg. Enjoy the water!

Is SureStay Plus Hotel by Best Western Gatlinburg pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Plus Hotel by Best Western Gatlinburg?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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3.7

Good(1,999 Reviews)

SureStay Plus Hotel by Best Western Gatlinburg

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

SureStay Plus Hotel by Best Western Gatlinburg

Hotel in Gatlinburg, TN

Reasons to book

About this hotel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Gatlinburg?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Plus Hotel by Best Western Gatlinburg pet friendly?

What amenities are available at SureStay Plus Hotel by Best Western Gatlinburg?

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