Crossroads Inn & Suites

Crossroads Inn & Suites Motel in Gatlinburg

About this motel

Nestled in Gatlinburg, this charming motel for $132 per night is a great option for your next break. Situated 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

6.90 miles

Dollywood

5.62 miles

Ripley's Aquarium of the Smokies

0.17 miles

Mingo Falls

18.34 miles

Crossroads Inn & Suites

3.7

Good(3,644 Reviews)

Motel in Gatlinburg, TN

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this motel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Map of Gatlinburg, TN

Nearby attractions

The Island in Pigeon Forge

6.90 miles

Dollywood

5.62 miles

Ripley's Aquarium of the Smokies

0.17 miles

Mingo Falls

18.34 miles

Reviews

3.7/5.0

Good(3,644 Reviews)

100% verified reviews

8.0

May 2024

Value was great. Nice breakfast. Very pleasant stay. Highly recommend. Will stay again.

Convenient, staff was very nice and professional. They even called me 3 hours before check in advising me we could go ahead and check in. (Check in was at 4). That impressed us along with cleanliness of our room.

Minor — parking was a bit tight. The handicap room’s toilet was a standard size. I am handicap and very much need a taller toilet. Having one leg makes getting up and down harder. But that’s really our only negative. I didn’t tell staff of it I just made it work.

1.0

May 2024

Horrible experience. Still want to be reimbursed

Nothing

Wasnt allowed to stay with my certified emotional support pet. Was not refunded.

4.0

Apr 2024

wont stay there again

Elevators were down, breakfast had been discontinued. trash wasn't cleaned up nightly and animals spread in around.

7.0

Apr 2024

Definitely worth the stay!

I like that checking in and out is a very smooth process. It’s also nice that this hotel is on the edge of town so you get to skip a majority of the traffic (you just have to walk a little further for the stores and things). The hotel has ramps instead of stairs to each level which is lovely! The rooms are nice and clean and the hot water seems to last forever in the shower. I love the touch screen mirror for getting ready and the pillows are SUPER soft.

Unfortunately, there was no breakfast due to construction. However, I’m sure that this is only a short term issue.

7.0

Apr 2024

7 out of 10. Would stay again

Walking distance to many places.

Not enough parking. We barely found a spot and the hotel wasn't completely booked.

10.0

Mar 2024

Nice location and big rooms

Big room clean

10.0

Dec 2023

Clean Room

Clean room, location, continental breakfast, hot water

Would be nice to have coffee or hot tea in the lobby when returning to the hotel at nights.

8.0

Jul 2023

Very good

Clean. Great location.

Not enough towels in the room, not any extra rolls of TP. Tv quit working the last night.

5.0

Jul 2023

Okey

The hotel is well located, it is excellent for families with children.

My room needs to make repairs in the bathroom and in the bedroom, also for un receptacle you can see a drip of water. the breakfast menu is almost the same every day, for one day it's ok but for several days it doesn't feel good

8.0

Jul 2023

Very good

Breakfast was excellent, location is our main reason for selecting this location.

Parking, need new pool chairs, need to finish renovations to room before booking

8.0

May 2023

we would stay again

the location, large rooms, two sinks/ mirrors.

tub drain was slow, carpet was badly stained.

8.0

May 2023

great value and location, will definitely be return guests!

great location! breakfast in a cute A-frame, and easy access to a pool.

parking was tight on weekends nights as they also offer pay-to-park to the public

7.0

May 2023

Good

great location. plenty of hot water. loved the jacuzzi tub. we arrived earlier than expected and they were gracious enough to go ahead and let us check in

room needs some tlc very bad patch work on walls and bathroom wall. beds need to be updated as they were hard as a rock. room didn’t come with a tv guide so we had trouble finding channels. tv would freeze up when flipping through channels. room 301 for reference.

4.0

Apr 2023

I would not stay here again.

The bikers in the parking lot helped me park. There was a trailer parked behind my parking spot and made it very difficult to pull in and out. You can walk everywhere in downtown if you want to so you do not have to worry about parking. The pool was clean. One of my family members left their iphone charger in the room and they called to let us know but we were already two hours away. You can only have one car there, which I did not know, my sister was with us in her car, they let her park there because they were not full that night which was nice.

It was nothing like the pictures posted on the website. Everything was much, much more dated than the pictures. They have tried to update but..........not quite. It was clean but dingy if that is possible. We had a sink in the bathroom and a sink in the vanity outside the bathroom. The sink in the bathroom had no plumbing or faucet, just a sink. The pool area is much smaller than what it looks like on the website. The man at the front desk was irritated and not very nice...maybe he had a hard day???

10.0

Mar 2023

fantastic

location

7.0

Mar 2023

It was great for what we needed.

The location was great! The bed was comfortable. And the bathroom set up was great!

It was extremely loud. I could hear everything that was going on outside. We were next to the ramps that go up to the next floor. People running up and down them all night. Also, I heard what sounded like a saw and hammer at midnight.

4.0

Mar 2023

Disappointing

Location

No hot breakfast. Could had better rooms at better hotel.

3.0

Mar 2023

won’t stay there ever again

not much but location

filthy very disappointed in the room as a whole,mold everywhere in the room

8.0

Mar 2023

It was nice, I just wish check in was earlier than 4, overall, I will continue to stay there

This was our third time going to Gatlinburg and we have stayed at Crossroads each time. The room, location and all is nice.

We arrived at 3:30 and was told check in was at 4 and our room wasn't ready, and that check in was at 4 so we had to sit in the car after driving several hours there and wait for a call that our room was ready. We watched to see where they were cleaning the rooms and the room we got, nobody cleaned it while we were sitting there which means it was ready we just wasn't allowed to check in until 4. A check in time a little earlier would be nice, 4 is kind of late in the day.

10.0

Jan 2023

I’d go back, but I’ll take drinks with me

easy to find. budget friendly.

Not one of the drink machines on property worked. the gentlemen at the front desk knew this when he gave me change for said machines. not once did he mention they were out of order. and not just out of order, but an ice machine blocking a doorway was a bit odd.

10.0

Jan 2023

Short & Sweet

Staff was extremely helpful, even parked my SUV for me. Room was nice and clean. Great location (we was there for New Year’s Eve) and the space needle is only right around the corner. Will def go back.

No complaints

8.0

Jan 2023

would definitely stay here again

great location & was clean

the parking was tight with it being a holiday weekend but they did check parking passes to make sure you was staying there

7.0

Nov 2022

Good

Room was clean and comfortable.

They rented out the parking spaces. We had to wait for someone to leave to be able to park. So if you plan on driving somewhere don't expect to have a parking space when you get back.

5.0

Oct 2022

not friendly staff. we arrive early and just wanted to use the washroom but the front desk is no help eventhough we to

the breakfast is good.

the toilet make an unusual sounds, our friends on the next room took a picture of the bugs on their pillows and in the bathroom., plus the inconsiderate staff. will not recommend this place.

7.0

Oct 2022

this place is way overpriced for what it is, i don't see us staying here again

the location was good, the room was very clean, the elevator was very clean, the staff at the front desk was super nice!

the parking lot was very small, the room was really outdated, the cabinet door in the bathroom was hanging off, the water knob in the shower was clear and you could see the mold behind it, if you wanted to watch tv in your room, you have to lay on your side because the tv is mounted on the wrong wall,the pics on the website make it look way better than it is,

10.0

Oct 2022

Exceptional

Everything!!

FAQs

How much does this motel cost compared to others in Gatlinburg?

The average price for a rental in Gatlinburg is $231 per night. This rental is $99 less expensive than the average.

Is parking included with this motel?

Yes, parking is listed as an amenity at Crossroads Inn & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this motel?

Yes, a swimming pool is available for use at Crossroads Inn & Suites. Enjoy the water!

Is Crossroads Inn & Suites pet friendly?

Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crossroads Inn & Suites?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.

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4.0

Good(2,957 Reviews)

Crossroads Inn & Suites

About this motel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Crossroads Inn & Suites

Motel in Gatlinburg, TN

Reasons to book

About this motel

Amenities

Map of Gatlinburg, TN

Nearby attractions

Reviews

FAQs

How much does this motel cost compared to others in Gatlinburg?

Is parking included with this motel?

Is there a pool at this motel?

Is Crossroads Inn & Suites pet friendly?

What amenities are available at Crossroads Inn & Suites?

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